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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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Zopa Personal loan reviews (65247)

Never had a bad experience

Applying for a loan was easy and their customer service was great! Reviewed on: 22nd June 2017

Fuss free fast and efficient

I was recommended the loan via clearscore. It was very straight forward and had a sensible and friendly interface. I even had yo phone during the application process because, being a bit of a dinosaur I needed help to convert evidence into PDF form. Got my money and learned something new. Thanks Zopa Reviewed on: 22nd June 2017

Good fast response

Fast money and you can pay extra online Reviewed on: 22nd June 2017

Definitely recommend

Very quick and easy. Just the right amount of contract and not pushy Reviewed on: 22nd June 2017

Would I recommend Zopa?

I found Zopa extremely transparent and easy to deal with. Service was really fast and painless Reviewed on: 22nd June 2017

Really easy great rate

Took out loan online simple and easy and best rate Reviewed on: 22nd June 2017

Great way to buy a car!

Beats paying HP. Great APR ... So Simple to apply and receive payment. Can make overpayments and clear early. Really happy with this provider!! Reviewed on: 22nd June 2017

Simple and quick

Simple and easy to use. Generally pretty clear, as always rates though the "personalised" rates on loans are perhaps not so personalised to what you will actually get and perhaps more to what will be enough to attract you. However this is to be expected. Service and payment is quick. Reviewed on: 22nd June 2017

Very efficient and Quick !

Zopla were excellent when I wanted to buy a car! excellent communication, quick decision and money in the bank! all transactions very smooth, no fuss, I recommend them to everyone, well done Zopla ! Reviewed on: 22nd June 2017

Zopa and me

From day one I have had nothing but a seamless, hassle free experience with Zopa. My application was processed smoothly and all my queries answered fully and efficiently. The flexibility offered by Zopa is also very reassurance and means a pressure free service moving forward. Thank you! Reviewed on: 22nd June 2017

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