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Zopa: Personal loan reviews

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4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
87% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Great service

5
Quick easy loan great customer service. Reviewed on: 13th June 2017
Gary Nugent's avatar
Gary Nugent

Quick ,easy and ethical

5
Had no problem at all getting a cheaper loan than from most alternative lenders. All information was clear and transparent, very happy with the service provided. Reviewed on: 13th June 2017
Pete's avatar
Pete

Excellent experience with zopa

5
Excellent customer service and extremely competitive rates for a personal loan. A friend of mine has taken a loan out with zopa due to my positive experience with them. Reviewed on: 13th June 2017
Lee Wright 's avatar
Lee Wright

Great service

5
Just so simple and easy to deal with, a great service all round Reviewed on: 13th June 2017
Ross Harwood's avatar
Ross Harwood

Excellent service

5
Absolutely a excellent customer service from start of getting loan to second one done online. Emails sent monthly to annual checking up on their portal easy to use. Highly recommend Reviewed on: 12th June 2017
James's avatar
James

Ethical, good value lending.

5
With experience as a borrower and as an investor I cannot fault Zopa for their service, fairness, clarity and value for money. Reasonable lending rates are the fairest around and thevgood return on investments is great. I also feeling like I'm making a personal difference to people's lives (through information supplied in the lending breakdown), which is immensely positive. Reviewed on: 12th June 2017
Katherine Healey's avatar
Katherine Healey

Great customer service and support

4
Very fast and efficient service as well as post-sale customer care and support. Everything was just as advertised. Reviewed on: 12th June 2017
AP's avatar
AP

Easy, fast service

5
Very quick and easy application. Interest rate was one of the lowest received and funds were in my account within days. Reviewed on: 12th June 2017
Anthony Blacklock's avatar
Anthony Blacklock

Quick loan at a good rate

5
Applied online had the money not long after at a very good rate Reviewed on: 12th June 2017
Darren Mayers's avatar
Darren Mayers

Zopa, so quick and easy, no hassle and plain english!

5
Obtaining a loan from Zopa was simple and easy to understand. The rates offered were fantastic and the fact you can pay off early without penalty is very attractive. No hard sell just a simple solution with no headaches. I would absolutely recommend Zopa and wouldn't look anywhere else. Reviewed on: 11th June 2017
Shane Embleton's avatar
Shane Embleton

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