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Zopa: Personal loan reviews

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4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
70% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Zopa simply the best

5
Zopa loans are great value and a safe and secure company to deal with. I have always had good communication and wouldn't hesitate to reccommend them to one of my friends . Reviewed on: 11th June 2017
Jefferson Brough's avatar
Jefferson Brough

Excellent service

4
Extremely helpful and accommodating Reviewed on: 11th June 2017
Richard Peck's avatar
Richard Peck

Mr Daniel Montgomery

5
Best rates, Fantastic speed and customer service Reviewed on: 11th June 2017
Daniel Montgomery's avatar
Daniel Montgomery

Mr Daniel Montgomery

5
I looked at dozens of loan companies and found Zopa the best. Not only for great interest rates but the speed and efficiency of the service was fantastic. Reviewed on: 11th June 2017
Daniel Montgomery's avatar
Daniel Montgomery

A nice easy quick process

5
Had a first loan to help with our wedding. Then had a second to buy a car. Both times were easy and money in account within a few days. Will definitely use again Reviewed on: 11th June 2017
Niall's avatar
Niall

A cracking borrower!

5
Simple, fast and credible! Would recomend to friend no problem! Reviewed on: 10th June 2017
Jeavon Moo-Young's avatar
Jeavon Moo-Young

Zopa.... Simply a great borrower!

5
I had gone previously to my own bank that was adverting 3.3 % it went up to 7.3 % when in the application and I had been with my bank for 20+ years and they hold my wages but Zopa offered the same deal the application took 5minutes and got want I needed. Can't get better than that.... so I recommend zopa in a heartbeat! Reviewed on: 10th June 2017
Jeavon Moo-Young's avatar
Jeavon Moo-Young

Competitive rates.

5
Competitive interest rates and completely stress free application process. Approval of my loan application was very prompt and straight forward. Altogether a most satisfying experience. Reviewed on: 10th June 2017
William Jackson's avatar
William Jackson

Super fast and super friendly service

5
Zopa has taken lending to a new level of customer service as well as ease of use and the application process itself. The application process is easy to follow and gives customised options for review before even applying and before the credit file is affected. The staff have also been more than helpful and responsive to queries, plus customers can keep up to date on the progress of application, both by logging into account and by receiving emails. It's clear that the whole process is run by real people and not by an impersonal automated system with unrealistic criteria. There's also no hidden or unexpected charges, and the loan can be repaid early with ease at any time. So far one of the best companies I've come across, not just in the lending trade! Reviewed on: 10th June 2017
Weronika Charubin 's avatar
Weronika Charubin

quick and easy

5
I applied for the loan online, it was ageed quickly, money went into my account and the repayments set up. I can check my account easily online. Would use the company again and recommend it to friends. Reviewed on: 10th June 2017
A Pattinson 's avatar
A Pattinson

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