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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Great service fast payment

5
Needed a loan and zopa came to the rescue. Fast and professional. Reviewed on: 30th May 2017

Excellent transparent and slick

5
The title says it all.... easy to use and relatively quick Reviewed on: 30th May 2017

Easy and reasonable

5
Very easy loan to set up and very good rates. Reviewed on: 30th May 2017

Very good and helpful lenders!

5
Staff are always very helpful if you ever need anything and flexible if/ when you need to change things etc. Reviewed on: 30th May 2017

Easy process to obtain a Loan.

5
Zopa did exactly as they said they would with no complications, it was an easy process to obtain the loan Reviewed on: 30th May 2017

No fuss great rush

5
Great service no hassle money sorted without fuss Reviewed on: 30th May 2017

Excellent

5
Great web account interface And very easy to manage online Reviewed on: 30th May 2017

Miss the man out!

5
Excellent 'bank-free' rates with a friendly, professional and efficient service. Already recommend to many friends and colleagues. Big up Zopa! Reviewed on: 30th May 2017

They gave me a chance

5
Really good experience...i applied for a loan to clear my credit cards and pay back at a cheaper rate..Ill be able to pay my loan off quicker and improve my credit rating. Zopa have e given me a light at the end of a long tunnel. Highly recommended Reviewed on: 30th May 2017

Great lender

5
So i have had a few loans in the past and i must say that Zopa is by far the best, they make the whole process simple and easy to do that it is a credit to them. Ever since the "crunch" lenders have rightly been very strict and asked for a lot of information. Zopa is differnet in the way they present the application process, they make it easy to input your data, give you accurate timescales and keeps you up to date with everything. Reviewed on: 30th May 2017

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