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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Helpful

5
Easy and helpful I most certainly would recommend Reviewed on: 30th May 2017

Fuss free loan at great rates

5
Fuss free process. Simple to complete the loan application and approval is given really quickly. You can log on and view the payments you've made and the payments you're due to make. The rates are clearly explained. Really transparent process at super competitive rates! I would recommend to family & friends! Reviewed on: 30th May 2017

Zopa has made our wedding dreams come true!

5
In order to help us celebrate our big day in style I applied for a Zopa loan. They were prompt in their descision and have been great with re-payment date flexibility. I would thoroughly recommend this company to anyone looking for a cash boost. Reviewed on: 30th May 2017

Easy and transparent

5
Loved that I knew my rate in advance of applying with a soft search only. It's brilliant that we can over pay with no cost. Very happy with my experience with Zopa. Money was received fast and moving the payment date was a piece of cake Reviewed on: 30th May 2017

Quick and easy

5
Quick !only 3 days before in bank. Good rates although depends on credit rating Reviewed on: 30th May 2017

Great experience

5
Got my money fast and easy. No hidden fees, everything is straight forward. Will do it again if needed! Xxxx Reviewed on: 30th May 2017

Would recommend highly

5
Great easy options whilst choosing my loan with zopa, clear detailed information and excellent customer service to boot. Reviewed on: 30th May 2017

ONLY THE VERY BEST!

5
ZOPA IS AN EXCELLENT, EFFICIENT AND NO-NONSENSE PERSONAL LOAN PROVIDER WITH VERY FAIR AND AFFORDABLE INTEREST RATES. BEFORE MAKING A FULL LOAN APPLICATION YOU CAN MAKE A FIRST APPLICATION THAT WILL NOT AFFECT YOUR CREDIT SCORE TO FIND OUT THE LIKELIHOOD OF BEING ACCEPTED. Reviewed on: 30th May 2017

Good service

4
Easy to use , no problems . The funds came in when they were supposed to Reviewed on: 30th May 2017

Quick, helpful and without fuss.

5
The loan application was simple and i was kept up to date throughout. Reviewed on: 30th May 2017

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