Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65248)

Easy application

5
Easy application,helpful staff at customer services only too pleased to assist with enquiry. Reviewed on: 30th May 2017

Top notch

5
Great customer service,no waiting on phone for ages listening to lift music,good easy use of site when applying and good competitive rate,would definetly recommend and use again. Many thanks Reviewed on: 30th May 2017

Zopa? Zo good!

5
I applied for a loan from Zopa not knowing much about them but had a response very quickly with great communication and very, very favourable interest rate. The money was in my account very quickly and confirmed by email. I even received a confirmation email to tell me that my first payment had been taken successfully! If I require a loan in future I will never go anywhere else!! Reviewed on: 30th May 2017

Quick and easy

5
Excellent no fuss service! Wouldn't hesitate to use again! Rates far exceeded my banks offer and I've been with them 25 years Reviewed on: 30th May 2017

No hassle process

5
I usually go to my local bank for a loan every couple of years but this year I decided to try online and came across zopa, thier rates was cheaper than The banks so it was a no brainer I was approved in less than a minute and received my loan of £8k 4 days later. Definitely coming back here. Very very happy customer. Reviewed on: 30th May 2017

Fantastic

5
I got the best loan deal and it went through so quickly and easily no stress Reviewed on: 30th May 2017

Straight-forward loan

5
Application is very straight forward and simple, quick communication and funds in place very speedily. Reviewed on: 30th May 2017

Very informative

5
I would recommend Zopa to everyone. Reviewed on: 30th May 2017

Professional company

5
My experience was fantastic, professional and efficient service I will defiantly use Zopa again and highly recommend you x Reviewed on: 30th May 2017

easy to apply and best rate at the time!

5
easy to use website - easy sign-up process - quick approval and the best rates...... why Wouldnt you use Zopa when all those are correct!? Reviewed on: 30th May 2017

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Cash ISA

    from Zopa 4.94 from 1262 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
  • Fixed term savings account

    from Zopa 4.93 from 1784 reviews
    Zopa
    View all products