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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

user friendly, low interests and easier to pay back loan quicker

User friendly website, I can pay in extra when I want and it works out future payments too, low interest rates, Really impressed. Thank you Reviewed on: 20th December 2016

Professional, fair, and efficient

Requesting the loan was straight forward, helpful staff, and loan agreed quickly, and paid into my account within days, which was very helpful as I was buying a car. Reviewed on: 20th December 2016

Great, Reliable Loan Provider

I have been taking a loan from Zopa this year and I can truly say that it was the easiest and quickest process which I've ever experienced. After applying for the loan, the money was in my account within 3 days. Making the right choice of provider is never easy, however, I truly recommend Zopa for everyone who is in need of a reliable loan provider with a quick and efficient service. Reviewed on: 20th December 2016

excellent service and great rates

Applied for loan and within a matter of hours had been approved and money paid into my account 2 days later Excellent customer service Reviewed on: 20th December 2016

So easy to deal with

Everything about taking the loan out was straight forward, from the initial website visit to the completion of the loan process. Reviewed on: 20th December 2016

Borrowed twice with no problems!

Great customer service, really easy online system to do everything you need! Reviewed on: 20th December 2016

I was so easy

I have never applied for a loan like this and it was so easy i could not believe it and it was quick as well so impressed. Reviewed on: 20th December 2016

HAVE RECOMENDED NUMEROUS TIMES!

Dealing with Zopa is absolutely effortless and a pleasure. No annoying 'red tape', everything seems to run smoothly and efficiently. I have recommended Zopa on numerous occasions and will continue to do so. Reviewed on: 20th December 2016

Good rates

Really pleased with the service provided, highly recommend Reviewed on: 20th December 2016

Loan for a new car

Easy application process, fast approval, excellent rates, nothing but praise ! Reviewed on: 20th December 2016

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