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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent service

Excellent service. Highly recommend Reviewed on: 17th April 2026

I found my experience very straight forward.

I found my experience very straight forward. Clear communication, friendly phone call and the website/app updates were very helpful. Reviewed on: 17th April 2026

Very fast efficient borrowing.

Very fast efficient borrowing. Great communication and ease of app to make payments Reviewed on: 17th April 2026

I use the Zopa app.

I use the Zopa app. Everything is available through my finger tips. So fast and eficient. Reviewed on: 17th April 2026

Very quick decision & helped me a lot

Very quick decision & helped me a lot Reviewed on: 17th April 2026

Very simple no hassle application

Very simple no hassle application Reviewed on: 17th April 2026

Easy to use.

Easy to use. Money arrived immediately. I am able to access my account with ease. Reviewed on: 17th April 2026

Great app, quick access to your money

Great app, quick access to your money Reviewed on: 17th April 2026

A good all round provider

I think loan and credit card rates are very competitive. Zope are proactive in letting me know if there are other options available to me. App nice and straightforward to use. Reviewed on: 17th April 2026

Really clear and fast for queries.

Really clear and fast for queries. Reviewed on: 17th April 2026

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