Write a review

Zuto: Car Finance reviews

Name: Car Finance
Rating: 4.13 (111 reviews)

View other Zuto products

3.00

Based on 111 reviews, last reviewed 30th Sep 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

3 star

2 star

21%

Latest highest rating:

5

Zuto - Leave it in their hands I recently had the pleasure of working with Zuto to secure car finance, and I couldn't be more satisfied with the experience. From the outset, Zuto de... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

AVOID. Zuto illegally sell cars with multiple ou... AVOID Zuto illegally sell cars with multiple outstanding safety recalls, then when something goes wrong they just expect you to prove there was in iss... Read more Reviewed on: 30th September 2024

Read all reviews See your review

About this product

At Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or if you're an existing Zuto customer, please leave you car finance review below and help out our community! We're changing financial services for the better.

Zuto Car Finance reviews (111)

Review of the Zuto, Car Finance:

Zuto Finance has proven to be a nightmare from start...

Zuto Finance has proven to be a nightmare from start to finish. My experience with them has been nothing short of a prolonged ordeal filled with frustration, financial strain, and ultimately disappointment. My grievances with Zuto Finance began in July 2023, when I encountered issues with a vehicle financed through them. Despite reaching out to address these issues promptly, what ensued was a seemingly endless cycle of delays, excuses, and blatant disregard for customer satisfaction. One of the most infuriating aspects of dealing with Zuto Finance was their deliberate prolongation of my complaint until I had no legal recourse left to return the vehicle. It's clear that their strategy was to exhaust me into submission rather than genuinely addressing my concerns. This tactic is not only unethical but demonstrates a complete lack of integrity on their part. To add insult to injury, during the months when my complaint was being "investigated," I was advised by Zuto Finance not to use the vehicle. This impractical suggestion not only rendered the vehicle useless but also resulted in me incurring exorbitant expenses for alternative transportation arrangements. The fact that they failed to offer any form of compensation for this inconvenience is utterly appalling. Furthermore, when I reached out to express my inability to sustain these financial burdens any longer, Zuto Finance conveniently waited until the mileage on the vehicle was at a critical point before taking any action. This calculated move demonstrates a complete disregard for the well-being of their customers and further solidifies their prioritization of profit over customer satisfaction. In conclusion, my experience with Zuto Finance has been nothing short of a nightmare. Their incompetence, lack of accountability, and disregard for customer welfare have left me deeply disillusioned. I strongly advise anyone considering financing a vehicle through Zuto Finance to proceed with extreme caution or, better yet, explore alternative options altogether. Reviewed on: 7th February 2024

Great service

Great service from start to finish. Highly recommend Reviewed on: 26th April 2017

Excellent

Extremely helpful and friendly customer service, kept me updated with my application, highly recommend Reviewed on: 26th April 2017

Amazing

Amazing from start to finish, the individual who helped me did everything he could to ensure I have the best to possible service Reviewed on: 26th April 2017

Great service provided

The customer service was great I received a very good advise during the whole process Reviewed on: 26th April 2017

The best

In 2 days everything was ready. Unexpected and very quickly. Reviewed on: 26th April 2017

Excellent customer service

1st time I have financed a car never thought it be so easy brilliant finance deals recommend to everyone that's thinking to finance a vehicle. Very helpful customer service! Reviewed on: 26th April 2017

A very fast, helpful and efficient service.

Zuto provided a fast and thorough service, not just about credit but helping me meet my need for a new vehicle quickly that was appropriate to my family and its budget. Reviewed on: 26th April 2017

Excellent

Customer service was amazing when I was dealing with Zuto. Amanda a valued member of your team. Smooth and easy throughout. Reviewed on: 25th April 2017

good fast and nice

its great :) no problem to contact withe zuto . no problem with car Reviewed on: 20th April 2017

A perfect combination of customer service and expertise

I had trouble with other companies for over 4weeks who I will not name and within hours had everything in place with zuto a dream and a joy do do business with. Reviewed on: 19th April 2017

Alternative products

Car Finance
from MotoNovo 4.83 from 1326 reviews
Car Finance
from Advantage Finance Limited 1.83 from 23 reviews
Car Finance
from Black Horse 3.67 from 28 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Zuto: Car Finance reviews

No new 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Zuto Car Finance reviews (111)

Zuto Finance has proven to be a nightmare from start...

Great service

Excellent

Amazing

Great service provided

The best

Excellent customer service

A very fast, helpful and efficient service.

Excellent

good fast and nice

A perfect combination of customer service and expertise

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024