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Zuto: Car Finance reviews

Name: Car Finance
Rating: 4.13 (111 reviews)

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3.03

Based on 111 reviews, last reviewed 30th Sep 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

3 star

2 star

21%

Latest highest rating:

5

Zuto - Leave it in their hands I recently had the pleasure of working with Zuto to secure car finance, and I couldn't be more satisfied with the experience. From the outset, Zuto de... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

AVOID. Zuto illegally sell cars with multiple ou... AVOID Zuto illegally sell cars with multiple outstanding safety recalls, then when something goes wrong they just expect you to prove there was in iss... Read more Reviewed on: 30th September 2024

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About this product

At Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or if you're an existing Zuto customer, please leave you car finance review below and help out our community! We're changing financial services for the better.

Zuto Car Finance reviews (111)

Review of the Zuto, Car Finance:

Zuto Finance has proven to be a nightmare from start...

Zuto Finance has proven to be a nightmare from start to finish. My experience with them has been nothing short of a prolonged ordeal filled with frustration, financial strain, and ultimately disappointment. My grievances with Zuto Finance began in July 2023, when I encountered issues with a vehicle financed through them. Despite reaching out to address these issues promptly, what ensued was a seemingly endless cycle of delays, excuses, and blatant disregard for customer satisfaction. One of the most infuriating aspects of dealing with Zuto Finance was their deliberate prolongation of my complaint until I had no legal recourse left to return the vehicle. It's clear that their strategy was to exhaust me into submission rather than genuinely addressing my concerns. This tactic is not only unethical but demonstrates a complete lack of integrity on their part. To add insult to injury, during the months when my complaint was being "investigated," I was advised by Zuto Finance not to use the vehicle. This impractical suggestion not only rendered the vehicle useless but also resulted in me incurring exorbitant expenses for alternative transportation arrangements. The fact that they failed to offer any form of compensation for this inconvenience is utterly appalling. Furthermore, when I reached out to express my inability to sustain these financial burdens any longer, Zuto Finance conveniently waited until the mileage on the vehicle was at a critical point before taking any action. This calculated move demonstrates a complete disregard for the well-being of their customers and further solidifies their prioritization of profit over customer satisfaction. In conclusion, my experience with Zuto Finance has been nothing short of a nightmare. Their incompetence, lack of accountability, and disregard for customer welfare have left me deeply disillusioned. I strongly advise anyone considering financing a vehicle through Zuto Finance to proceed with extreme caution or, better yet, explore alternative options altogether. Reviewed on: 7th February 2024

2006 range rover sport

Easy to get hold of and easy to talk to, they do try to help where possible Reviewed on: 19th April 2017

Very happy

All i can say zuto save my life many thanks. Reviewed on: 18th April 2017

Excellents customers service

Zuto is one of the best credit lenders I definitely recommend to all Reviewed on: 17th April 2017

Excellent and prompt service.

Zuto makes life easy by doing all for you. It's as easy as ABC. Reviewed on: 14th April 2017

Patient and always focused on what a customer wants.

Buying a car is never easy especially when you got so much choice there and these guys patients was the one that got me a car. I changed my mind a few times after some work have been done on the document processing but they never complained and they were always ready to start the process again and again. Very good customer focus. Reviewed on: 14th April 2017

very helpfull

Made my time dealing with zuto very easy and stress free answered and returned all calls i made in very quick time from start to finish you give them the cars your looking at and zuto advisors sort it all out from checking the car details checking any out standing finance to value and any damage it may have had through out the car s life would use them every time i buy a car thanks to the staff who helped me it was a pleasure . thanks william lee anderson Reviewed on: 14th April 2017

Dream come true !!!!

I desperately needed a car to remain working, but due to bad credit and no savings all options seemed closed to me. After some time I discovered zuto, they couldn't be more helpful. After a quick application they helped me find the right car on the best finance package. Everything was made clear and simple throughout the whole process and my advisors were always in contact at every step. I have already recommended them to friends and would recommend them to anyone who asked. Top service. Many thanks. Reviewed on: 14th April 2017

Great company! Helped me with my first car

Highly recommend this company , they were extremely helpful and made the process of buying my first car a smooth easy one ! Thanks zuto Reviewed on: 14th April 2017

Very transparent service and professional

I have been with this company for 4 years now and the service is excellent they could lower there intrest and this will be wellcome by many customers and the flexibility of choosing your car whenever you want a very good so one has a variety of choice Reviewed on: 14th April 2017

Excellent from start to finish

I hadn't bought a car through finance before so was a bit nervous about the process but everything was straight forward and hassle free. They history checked the car for me, and checked the dealer too to make sure everything would be ok and sent the money to the garage the day I emailed the paperwork to them. I will definitely use Zuto again and thoroughly recommend using them. Reviewed on: 13th April 2017

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