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118 118 Money: Personal Loan reviews

Name: Personal Loan
Rating: 4.85 (1016 reviews)

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4.90

Based on 1,016 reviews, last reviewed 19th Apr 2025

89100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very straightforward and easy to understand, I’ve al... Very straightforward and easy to understand, I’ve already recommended 118 118 to friends and family Reviewed on: 19th April 2025

Latest lowest rating:

2

Complain Hi .Every time I have a problem some bot contacts me! I filed a complaint that contrary to the credit agreement you charged the first installment on A... Read more Reviewed on: 16th April 2025

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About this product

Are you trying to determine whether 118 118 Money Personal Loans offer good value for money? At Smart Money People, we collect reviews of 118 118 Money Personal Loan in order to help you make an informed decision. If you're an existing 118 118 Money customer, please share your experience and let others know what you thought of their Personal Loan.

118 118 Money Personal Loan reviews (1016)

Review of the 118 118 Money, Personal Loan:

Brilliant customer service

Provided a final outcome on minutes with detailed information into how thinks would proceed Reviewed on: 27th April 2020

Very straightforward and easy to understand, I’ve al...

Very straightforward and easy to understand, I’ve already recommended 118 118 to friends and family Reviewed on: 19th April 2025

Very easy and quick to use.

Very easy and quick to use. Great customer service. Easy to use website. Very swift process for new customers. Reviewed on: 18th April 2025

my views of 118

i have never had any need to use customer services as never had any problems everything was straight forward and well explained Reviewed on: 18th April 2025

Good communication, speedy service

Good communication, speedy service Reviewed on: 18th April 2025

Saved from a difficult situation

118 118 saved me from an embarrassing time when the gave me a loan followed by a credit card a few months later. The app is easy to use and my payments and outstanding balances are to hand. I highly recommend them for a quick decision and money in the bank the same day Reviewed on: 18th April 2025

People friendly

At the worst moment of my life, the company 118 118 money approached me very understandingly and professionally. Thanks to them, I got back on my feet and rebuilt my faith in people, that there are companies that are for people. Reviewed on: 18th April 2025

I think the 118 118 money is the best

I think the 118 118 money is the best Reviewed on: 18th April 2025

Quick and Simple

The application process was quick and simple to understand. The customer service was extremely helpful and easy to communicate with; the language used throughout the process was jargon free and any terms or abbreviations used were clearly explained. Reviewed on: 18th April 2025

Had 2 separate loans now and they have been great wi...

Had 2 separate loans now and they have been great with me and helped me in my time of need. Would highly recommend to anyone who is looking for help financially. When I had trouble changing my payment method they were a great help Reviewed on: 18th April 2025

Easy to manage accaunt keep it on track .

Easy to manage accaunt keep it on track . Able to chose any day in a month for direct debit . And it seems to be fair enough rate for any loan Reviewed on: 18th April 2025

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