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118 118 Money: Personal Loan reviews

4.90
Based on 1,013 reviews, last reviewed 18th Apr 2025
88800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Good communication, speedy service Good communication, speedy service Reviewed on: 18th April 2025
Jay Michael's avatar
Jay Michael

Latest lowest rating:

2

Complain Hi .Every time I have a problem some bot contacts me! I filed a complaint that contrary to the credit agreement you charged the first installment on A... Read more Reviewed on: 16th April 2025
Rafal K's avatar
Rafal K

About this product

Are you trying to determine whether 118 118 Money Personal Loans offer good value for money? At Smart Money People, we collect reviews of 118 118 Money Personal Loan in order to help you make an informed decision. If you're an existing 118 118 Money customer, please share your experience and let others know what you thought of their Personal Loan.

118 118 Money Personal Loan reviews (1013)

Review of the 118 118 Money, Personal Loan:

Terrible

1
If you have any sense stay away from this company, liars with shocking customer service if that's what you call it. Reviewed on: 13th May 2021

Good communication, speedy service

5
Good communication, speedy service Reviewed on: 18th April 2025

Saved from a difficult situation

5
118 118 saved me from an embarrassing time when the gave me a loan followed by a credit card a few months later. The app is easy to use and my payments and outstanding balances are to hand. I highly recommend them for a quick decision and money in the bank the same day Reviewed on: 18th April 2025

People friendly

5
At the worst moment of my life, the company 118 118 money approached me very understandingly and professionally. Thanks to them, I got back on my feet and rebuilt my faith in people, that there are companies that are for people. Reviewed on: 18th April 2025

I think the 118 118 money is the best

5
I think the 118 118 money is the best Reviewed on: 18th April 2025

Quick and Simple

5
The application process was quick and simple to understand. The customer service was extremely helpful and easy to communicate with; the language used throughout the process was jargon free and any terms or abbreviations used were clearly explained. Reviewed on: 18th April 2025

Had 2 separate loans now and they have been great wi...

5
Had 2 separate loans now and they have been great with me and helped me in my time of need. Would highly recommend to anyone who is looking for help financially. When I had trouble changing my payment method they were a great help Reviewed on: 18th April 2025

Easy to manage accaunt keep it on track .

5
Easy to manage accaunt keep it on track . Able to chose any day in a month for direct debit . And it seems to be fair enough rate for any loan Reviewed on: 18th April 2025

Very easy to apply, user friendly service, customer...

5
Very easy to apply, user friendly service, customer service excellent Reviewed on: 18th April 2025

Easy to borrow from 118.

5
Easy to borrow from 118. it took just a few minutes Reviewed on: 18th April 2025

Quick decision and excellent customer service.

5
Quick decision and excellent customer service. Reviewed on: 18th April 2025

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