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118 118 Money: Personal Loan reviews

4.90
Based on 1,000 reviews, last reviewed 18th Apr 2025
87500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Quick Loan Very fast loan issue and it’s easy Reviewed on: 18th April 2025
Jeyanth L's avatar
Jeyanth L

Latest lowest rating:

2

Complain Hi .Every time I have a problem some bot contacts me! I filed a complaint that contrary to the credit agreement you charged the first installment on A... Read more Reviewed on: 16th April 2025
Rafal K's avatar
Rafal K

About this product

Are you trying to determine whether 118 118 Money Personal Loans offer good value for money? At Smart Money People, we collect reviews of 118 118 Money Personal Loan in order to help you make an informed decision. If you're an existing 118 118 Money customer, please share your experience and let others know what you thought of their Personal Loan.

118 118 Money Personal Loan reviews (1000)

Review of the 118 118 Money, Personal Loan:

Early settlement - denied!

1
I have contacted them multiple times over the past month ( via chat ) requesting a quote to settle the loan early. They are unable to help because of some "issues" on their end. Well, this isn't really my problem is it? They told me to call them instead... well i did try, nobody picking the phone! From the loan agreement: "Pursuant to Section 94 of the Consumer Credit Act 1974, You have a right to repay the loan early at any time in full or in part." Since i am bying denied the right to repay it early and therfore lose money because now i have to pay more... I am going to contact trading standards. I will also leave the very same review on every possible review site i can find them on. People need to be aware of how they treat their customers! Reviewed on: 9th April 2020

Great service from a credible brand

5
Very smooth process with easy to understand information. I felt confident that I was taking out a loan with a credible high street brand Reviewed on: 17th April 2025

very fast, professional, money was transferred insta...

5
very fast, professional, money was transferred instantly, simple options in the application to be able to change the day when you want to withdraw money, in a word, excellent Reviewed on: 17th April 2025

A very good service

5
Was seen to quick, communication was very clear, and I had a decision in minutes, app is easy to navigate, and all communication since application has been clear and easy to follow. Notification aren’t too intrusive either. Reviewed on: 17th April 2025

Very helpful very kind very fast

5
Very helpful very kind very fast Reviewed on: 17th April 2025

Easy to fill in application, quick to get back to y...

5
Easy to fill in application, quick to get back to you , keep you updated on app and app is easy to use, would definitely recommend great company Reviewed on: 17th April 2025

Great help

4
Very helpful staff no one has been rude and eager to help Reviewed on: 17th April 2025

Very easy to apply and very intuitive User Interface.

5
Very easy to apply and very intuitive User Interface. Would 100% recommend. Reviewed on: 17th April 2025

Quick and easy..

5
Quick and easy.no hassle. Friendly service. Reviewed on: 17th April 2025

easy application and quick response

5
easy application and quick response Reviewed on: 17th April 2025

Hassle free loan

5
Very simple procedure, hassle free in obtaining the loan that suited my needs Reviewed on: 17th April 2025