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118 118 Money: Personal loan reviews

View other 118 118 Money products
4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon
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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

brilliant service and never had a problem

5
I have had a number of loans and now also a credit card with 118 over the years and never had any problems. Reviewed on: 15th April 2025
Steven W's avatar
Steven W

Quick and easy application process.

5
Quick and easy application process. T&C explained in simple language. No nasty suprises. The patments set to affortable and convienient level. Reviewed on: 15th April 2025
Anna's avatar
Anna

Great service, fast responses.

5
Great service, fast responses. Highly recommend Reviewed on: 15th April 2025
Teri H's avatar
Teri H

Friendly staff, good service.

5
Friendly staff, good service. Paper work done quickly and efficiently . Reviewed on: 15th April 2025
Karen B's avatar
Karen B

Very helpful and easy to apply quick approval

5
Very helpful and easy to apply quick approval Reviewed on: 15th April 2025
Jv's avatar
Jv

More than you think is out there.

5
More than you think is out there. This company helps even if you have bad credit history and money come to account in less then 10min. Reviewed on: 15th April 2025
Katrina K's avatar
Katrina K

Person centred customer service

5
Person centred customer service Reviewed on: 15th April 2025
Maipe Dube's avatar
Maipe Dube

Excellent service, money just came into my account d...

5
Excellent service, money just came into my account directly without any issues Reviewed on: 15th April 2025
Muhammad O's avatar
Muhammad O

Process was swift.

4
Process was swift. the interest rate however is very high and although I have introduced my friends they all turn it down Reviewed on: 15th April 2025
Ewuradjoa n's avatar
Ewuradjoa n

Customer service was really good, very polite and fr...

5
Customer service was really good, very polite and friendly,got sent regular updates before loan went into my account. Reviewed on: 15th April 2025
Ms Dw's avatar
Ms Dw

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