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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4611 reviews)

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4.76

Based on 4,611 reviews, last reviewed 26th Jun 2026

1230% increase in 5 star reviews

in the past 90 days

350% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good lender, helped solve my problem Good lender, helped solve my problem Reviewed on: 21st June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4611)

Great efficiency and very friendly customer service!

Great efficiency and very friendly customer service! Reviewed on: 20th April 2026

Customer Service Complaint Resolution

Had to contact customer services recently and initially I was passed from pillar to post which escalated into a complaint. However, once at this stage I was given an apology and my issue was resolved effectively. Reviewed on: 20th April 2026

Everything was really nice, from the begging I felt...

Everything was really nice, from the begging I felt fully in control and supported. No questions were left unanswered and I was positively surprised at how easy the entire process was especially for me, as a first time user Reviewed on: 20th April 2026

Best ever

Best ever, reliable, ast, safe, amazing Reviewed on: 20th April 2026

The service was quick and professional.

The service was quick and professional. Reviewed on: 20th April 2026

Very simple and efficient.

Very simple and efficient. No issues at all Reviewed on: 20th April 2026

Need funds fast

I needed a quick loan to pay for an expensive van part to get it through the mot and 118 118 Money gave me the money with no fuss and with a quick and easy process the funds were in my bank in no time at all. Reviewed on: 20th April 2026

Great company very easy website an app to use everyt...

Great company very easy website an app to use everything set out with no hidden charges etc very straightforward Reviewed on: 20th April 2026

I enjoyed doing business with you

I enjoyed doing business with you Reviewed on: 20th April 2026

Have requested settlement umpteen times to receive n...

Have requested settlement umpteen times to receive nothing Reviewed on: 20th April 2026

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