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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Excellent customer service

Excellent customer service when needed. Reviewed on: 15th April 2025

I have found 118 very straight forward and easy to d...

I have found 118 very straight forward and easy to deal with I'm very happy with the service they have provided and look forward to remaining a 118 customer in the future Reviewed on: 15th April 2025

Super reliable

Really easy to contact really friendly staff also very understanding making them a all-around great option would recommend and chose 118 every time I need a loan Reviewed on: 15th April 2025

Brilliant and quick service.

Brilliant and quick service. Very streamline Reviewed on: 15th April 2025

Easy through the application

Easy through the application, new customer so not much to say. Reviewed on: 15th April 2025

Very useful

This is very helpful most specially with my finances and daily expenses. I would definitely recommend this my friends. Reviewed on: 15th April 2025

Everything is fine, very helpful in a difficult moment.

Everything is fine, very helpful in a difficult moment. Reviewed on: 15th April 2025

Easy to organise card but rates are high

Easy to organise card but rates are high Reviewed on: 15th April 2025

Hassle free

No paperwork excellent communication no hassle sell easy to fill in on line Reviewed on: 15th April 2025

Werry good 118 118 Money the best service and everyt...

Werry good 118 118 Money the best service and everything is correct on their part Reviewed on: 15th April 2025

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