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118 118 Money: Personal loan reviews

4.91
Based on 1,808 reviews, last reviewed 15th Jun 2025
21% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025
Daniel H's avatar
Daniel H

Latest lowest rating:

1

Please do NOT use 118 for anything! Please do NOT use 118 for anything! They are a vile organisation that lies to their customers to trick them out of money. I had a temporary agreement ... Read more Reviewed on: 23rd May 2025
David B's avatar
David B

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1808)

Fast, straightforward and efficient application system

5
Fast, straightforward and efficient application system Reviewed on: 15th April 2025

I found everything was in place very good service a...

5
I found everything was in place very good service also quick reply on emails Reviewed on: 15th April 2025

Great service

4
Easy to understand the service provided. Would recommend to others for sure. Reviewed on: 15th April 2025

Excellent customer service

5
Excellent customer service when needed. Reviewed on: 15th April 2025

I have found 118 very straight forward and easy to d...

5
I have found 118 very straight forward and easy to deal with I'm very happy with the service they have provided and look forward to remaining a 118 customer in the future Reviewed on: 15th April 2025

Super reliable

5
Really easy to contact really friendly staff also very understanding making them a all-around great option would recommend and chose 118 every time I need a loan Reviewed on: 15th April 2025

Brilliant and quick service.

5
Brilliant and quick service. Very streamline Reviewed on: 15th April 2025

Easy through the application

5
Easy through the application, new customer so not much to say. Reviewed on: 15th April 2025

Very useful

5
This is very helpful most specially with my finances and daily expenses. I would definitely recommend this my friends. Reviewed on: 15th April 2025

Everything is fine, very helpful in a difficult moment.

5
Everything is fine, very helpful in a difficult moment. Reviewed on: 15th April 2025

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