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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4599 reviews)

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4.88

Based on 4,599 reviews, last reviewed 8th May 2026

253400% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

I had a great experience and 118 118 Money are the...

I had a great experience and 118 118 Money are the best to go for. Reviewed on: 20th April 2026

Easy / Quick/ Smart / Helpful

Very easy and friendly to use, the app was very easy to use and when I spoke to the customer service team they were friendly and helped me quickly!! Will be back when I need help! my experience was nothing but good and they always offer other features like credit cards etc. Reviewed on: 20th April 2026

Reliable and trustworthy.

Reliable and trustworthy. Simple application to follow and reasonable rates. Reviewed on: 20th April 2026

Affordable, friendly, professional

Affordable, friendly, professional Reviewed on: 20th April 2026

fast appactoin goes stright into the bank

fast appactoin goes stright into the bank Reviewed on: 20th April 2026

I have been using 118 since July 2025 they are very...

I have been using 118 since July 2025 they are very helpful when emailing me reminders. I recently got offered a credit card with 118 too Reviewed on: 20th April 2026

Excellent

Easy and convenient, good customer service, highly recommend Reviewed on: 20th April 2026

Always very helpful.

Always very helpful.very professional and easy to deal with Reviewed on: 20th April 2026

Great efficiency and very friendly customer service!

Great efficiency and very friendly customer service! Reviewed on: 20th April 2026

Customer Service Complaint Resolution

Had to contact customer services recently and initially I was passed from pillar to post which escalated into a complaint. However, once at this stage I was given an apology and my issue was resolved effectively. Reviewed on: 20th April 2026

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