Write a review

118 118 Money: Personal Loan reviews

Name: Personal Loan
Rating: 3.69 (71 reviews)

View other 118 118 Money products

3.46

Based on 71 reviews, last reviewed 14th Apr 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

54%

11%

23%

Latest highest rating:

5

Easy quick and great service, friendly and helpful Easy quick and great service, friendly and helpful Reviewed on: 20th February 2025

Latest lowest rating:

1

I asked for a settlement fee for my loan, I pay the... I asked for a settlement fee for my loan, I pay the ammount asked for, but they said they had to pay me £10 back first which would take between 2 and ... Read more Reviewed on: 14th April 2025

Read all reviews See your review

About this product

Are you trying to determine whether 118 118 Money Personal Loans offer good value for money? At Smart Money People, we collect reviews of 118 118 Money Personal Loan in order to help you make an informed decision. If you're an existing 118 118 Money customer, please share your experience and let others know what you thought of their Personal Loan.

118 118 Money Personal Loan reviews (71)

Review of the 118 118 Money, Personal Loan:

good conpany

They advertise as they say and offer what they say Reviewed on: 8th November 2017

Very nice

Is good service at all And I like this account Reviewed on: 30th January 2019

Very good

Very good for my ,very good for transfer bank Reviewed on: 30th January 2019

Awesome!

The best online bank,Moneze! I haven't the best experience whit them. They are correctly and have good offerts. Reviewed on: 30th January 2019

Very good

Is the best , i am glead to have the posibiliti to work whit them Reviewed on: 30th January 2019

Good condition

It's a good company, and I trust when I send the money Reviewed on: 18th January 2019

High fees but great customer service

Easy access to money but excessive APR fees. Reviewed on: 6th November 2018

Avoid!

Easy enough to get the loan, but when I paid it off early in full, the trouble began! First they didn’t update their systems to reflect that the loan was settled (In fact my account is £20 in credit). Although, when I called up they acknowledge that it is. They finally update after 3 weeks and 4 phone calls later. However, they update it incorrectly and now say that I’m in debt to the tune of £1,200 and 2 payments behind! I have called up a total of 6 times and although, on their end, my account is showing as settled I get 2 texts a day and emails threatening my credit rating with a default due to my “arrears”! I’m sick and tired of dealing with this company, as it really shouldn’t be this hard to settle a debt with them. I have never had an experience like this with any other company. To this day they still can’t give any kind of time frame as to when they will resolve the issue. Never again. Avoid! Reviewed on: 31st August 2018

Good product

Good terms and loan duration is just perfect for me to repay it. Reviewed on: 4th August 2018

Near 100% APR

Why is this so expensive when banks charge a fraction of this cost? Disgusting rates. Reviewed on: 16th May 2018

Quick and easy

Easy to apply and quick decision and get find in the same day. Reviewed on: 17th October 2017

Do you have a different 118 118 Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loan
from Fair For You 4.96 from 7138 reviews
Loans
from Voyager Alliance Credit Union 5.00 from 1 reviews
Loans
from Glasgow Credit Union 4.95 from 3095 reviews

There's still more to see!

118 118 Money has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

118 118 Money: Personal Loan reviews

100% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

118 118 Money Personal Loan reviews (71)

good conpany

Very nice

Very good

Awesome!

Very good

Good condition

High fees but great customer service

Avoid!

Good product

Near 100% APR

Quick and easy

Do you have a different 118 118 Money product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024