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118 118 Money: Personal Loan reviews

Name: Personal Loan
Rating: 3.73 (70 reviews)

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3.62

Based on 70 reviews, last reviewed 20th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

11%

21%

Latest highest rating:

5

Easy quick and great service, friendly and helpful Easy quick and great service, friendly and helpful Reviewed on: 20th February 2025

Latest lowest rating:

1

I applied for a loan put in the whole of my card det... I applied for a loan put in the whole of my card details so they can clearly hack in to my account ! Or take money from me now and couldn’t offer me a... Read more Reviewed on: 18th July 2024

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About this product

Are you trying to determine whether 118 118 Money Personal Loans offer good value for money? At Smart Money People, we collect reviews of 118 118 Money Personal Loan in order to help you make an informed decision. If you're an existing 118 118 Money customer, please share your experience and let others know what you thought of their Personal Loan.

118 118 Money Personal Loan reviews (70)

Review of the 118 118 Money, Personal Loan:

Can’t give less otherwise I would.

Can’t give less otherwise I would. Continuous problems with this company, continuous mistakes on a weekly basis. Just been on their chat and the agent cut me off half way through a conversation with nothing solved. Avoid avoid avoid. They made mistakes on my account which was frozen while under investigation due to mistakes on there half and marked my credit file 3 times, even when I phoned there agents they advised me not to pay until the investigation was completed, (investigation was due to mistakes they had made) I won on both cases, I got compensation and the agreement of my credit file marking to be removed, still waiting for them to remove credit file marking 6 months later. Don’t use this company absolute cowboys. Worst credit card company I’ve ever used! Update on the issues I had with 118, they still haven’t done a thing. They said they contacted credit reference agency and could take 90 days to remove the missed payments I didn’t miss off my credit file. Dead line for 90 days was dec 14, 2023. It’s now 10th Jan 2024 and still nothing. I’ve asked for proof that they actually contacted CRA and nothing. I’ve given them till 31st Jan then legal action will start. When it becomes 5th Feb it’s been a year. Avoid avoid avoid. Biggest cowboys out there. Your safer taking a loan off loan Reviewed on: 10th January 2024

Easy and quick

Easy to apply. but high apr custmor service good Reviewed on: 20th April 2017

Easy,Quick and excellent

I really need cash to get stuff but won't be accepted with my credit history Reviewed on: 16th April 2017

Brilliant

Fantastic and absolutely amazing & fan dabby dozy.☺ Reviewed on: 15th April 2017

Fantastic service. No complications.

Easy to use. No concerns. Friendly staff and community Reviewed on: 3rd April 2017

very good and reliable service

very fast and reliable and helpful the company sorts out your needs a.s.a.p Reviewed on: 3rd February 2017

great service!

it's very easy to apply, competitive rates, a great company with good customer service! Reviewed on: 24th December 2016

Great customer service

Very understanding company, there when you need help and support Reviewed on: 30th June 2016

Good and bad points

Best thing about them is that they accept bad credit applications which I was happy about but because of that the APR and interest are high which is normal for bad credit loans and the only bad thing i can say is that they charge an early repayment fee. May consider using again in the future. Reviewed on: 17th June 2016

Borrowed money was easy fast and simple . Can repay in adorable amounts overall very impressed

Borrowed money! Was easy fast and simple . Can repay in east affordable repayments . Overall very impressed ! Reviewed on: 16th June 2016

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