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1st Central: Car insurance reviews

Name: Car insurance
Rating: 1.66 (948 reviews)

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1.51

Based on 948 reviews, last reviewed 4th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

31% increase in 1 star reviews

in the past 90 days

11%

80%

Latest highest rating:

5

Good and not too expensive Was looking for good value car insurance and found this one. Not too expensive and so far can’t say anything bad. Very easy to sign up. Reviewed on: 5th September 2025

Latest lowest rating:

1

Worst experiwce in my 35 years of driving amd getti... Worst experiwce in my 35 years of driving amd getti g drivers insurance. They were cheapest on comparison site.. purchased.. then on my policy details... Read more Reviewed on: 4th February 2026

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About this product

With 1st Central, you can insure a single car or opt for a multicar policy. There’s also a telematics policy.

As standard, you get up to 90 days free cover when driving in Europe. There are five policies to choose from giving different levels of cover: ValueOnline, Online, LegalOnline, PlusOnline and PremierOnline.

1st Central car insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Central before, you can also leave a review and share your experience.

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1st Central Car insurance reviews (948)

Car insurance to avoid

A kind of insurance you don't want to have: cancellation, admin fees, interest, arrangement fees. All excuses to make you pay more and provide nothing in return. I strongly don't recommend this car insurance. Reviewed on: 3rd September 2022

Awful

Complete disgrace of a company, to lure people in they offer cheap quotes and increase it some months down the line not only this, they keep the auto renewal on at all times and charge extortionate fees to get out! Dont fall for the cheap quote pay more and get a reputable company - try Axa, Churchill, more than or Norwich union! Reviewed on: 3rd September 2022

Shocking

Professional thieves

They take your money and give you the cheapest quote ever -some weeks later they increase the price and you have only 1 option but to pay as the termination fee and new price will be of a similar level. Once the contract is over leave and never look back! Lesson learnt! Reviewed on: 3rd September 2022

i would only recommend to an enemy

i was given cheap quotes and paid the price with a huge increase 2months into the deal and if ii wanted to get out i was presented with eye watering fees! stay well clear of this company and go with Axa, Churchill or any other big name Reviewed on: 2nd September 2022

Cheap Prices Cheap attitude

Scammers

stating how long I have been the owner of the car, I made a mistake for a few months and because of the fact that they have to change the contract, they charged me £62. I do not recommend this insurance company.My first and last year with them Reviewed on: 2nd September 2022

Bloody Crooks

Stay clear of this company - refuse to refund £50 deposit when i cancelled the policy after making a small change, put the price up by £250. How they get away with it i don't know. Reviewed on: 2nd September 2022

Con Artist

they gave me a policy and then 2months later tried to charge several extra fees!!!! it pays to go to a high end firm and pay more and not put up with thieves in suits Reviewed on: 2nd September 2022

Bullyboys

These guys are bullies and total harassment. I gave up driving through health issues and sold the car and cancelled my insurance. Straight away, they were chasing a cancellation fee non stop. Phone calls, texts, emails constantly all day long. Total desperation and very unprofessional. Never again. Reviewed on: 1st September 2022

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