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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.89 (238 reviews)

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4.90

Based on 238 reviews, last reviewed 5th Mar 2025

414% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Amazing experience Have always had an amazing experience with Chorley Building Society. Customer Service has always been brilliant and everything is always explained in ... Read more Reviewed on: 5th March 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Chorley Building Society Mortgages reviews (238)

Review of the Chorley Building Society, Mortgages:

Remortgage

Louise has been just brilliant in her explanations, reassurance and advice! Reviewed on: 26th June 2023

Rollercoaster of emotions

I’m glad I get this opportunity to express some feedback on my experience, after potentially losing all hope in getting a mortgage and waiting for anyone to pick up my case, a lovely lady name ‘Nina’, emailed to explain that she’d like to take my case and in doing so, dropping other cases, one of the loveliest woman I’ve spoken to in these types of circumstances, nothing was to much trouble and I believe she even worked behind her work day in order get the answer I needed, honestly cannot thank her enough she needs a big bonus! I’d love to know her address so I could send her a big bunch of flowers and nice bottle of wine to say thanks! Over the moon with how I was dealt with and it’s all down to Nina! Reviewed on: 23rd June 2023

great service

i had a great service with Louise Whittam, with very nice patience to explain me everything. highly recommend. :) Reviewed on: 22nd June 2023

Excellent service

Chorley, and in particular Louise made it so easy for us to proceed with a new product. I was very impressed by the professionalism and courtesy shown and would recommend to anyone. Reviewed on: 8th June 2023

Existing Customer Re-mortgage May/June 2023

I’ve been a customer with the Chorley Building Society since 2017 and cannot recommend them highly enough. The service in every area has been absolutely exemplary and my most recent experience of re-mortgaging my property in May/June 2023 only strengthened this view. Whilst they may not always be the cheapest on the market, you cannot place a value on the benefits of dealing with real, friendly, humans who take their time understand your circumstances and work through a personalised recommendation / solution. Special thanks to Candice for again making the experience re-mortgaging straight forward! Reviewed on: 8th June 2023

excellent service

mark rothwell could not have been more professional and efficient in dealing with our mortgage Reviewed on: 25th May 2023

Friendly, approachable and dedicated

I found myself going through a protracted divorce quite late in life which resulted in me having to take on the mortgage and move house. The mortgage advisor painstakingly took me through the process and was extremely supportive. Due to some technical issues with the divorce the Branch also came up with workable solutions. Eventually everything was sorted out and I have been in my new house for almost 12 months. Since moving my ported product was due to expire. Arranging for another product could not have been easier. Reviewed on: 15th March 2023

Excellent Advice

Customer service is impeccable and the mortgage rate provided was the best we could get at the time of purchase. Reviewed on: 10th March 2023

Fundamental

I have had my mortgage with Chorley for 5 years and they have been steadfast in their support and value throughout - always there when you need them, no hidden surprises and always willing to listen and support when needed. In this current climate of uncertainty it is reassuring to know I can rely on them. Reviewed on: 10th March 2023

Wonderful customer service and very good communication

The staff are wonderful, we get regular contact about our self build mortgage, they guide you through all of the process as the build takes place Reviewed on: 10th March 2023

Friendly, reliable service

Chorley have been fantastic to deal with from start to finish. They made applying for a mortgage clear and simple, a much better experience than the high street lenders! Reviewed on: 9th March 2023

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