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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.91 (201 reviews)

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4.92

Based on 201 reviews, last reviewed 13th Feb 2025

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

1 star

Latest highest rating:

5

Without doubt Chorley's decision to approve an exten... Without doubt Chorley's decision to approve an extension of 3 years to our major mortgage, enabled us to prepare for the opportunity to resolve the ma... Read more Reviewed on: 13th February 2025

Latest lowest rating:

2

Painful The application process has taken months. The level of detail and box ticking is unreal. I wish I had not embarked on a self build mortgage process. Reviewed on: 29th January 2022

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Chorley Building Society Mortgages reviews (201)

Review of the Chorley Building Society, Mortgages:

Strongly recommend The Chorley

We have just completed our mortgage with the Chorley. We had excellent service from The Chorley from the moment we approached them until now. Setting up the mortgage was straightforward and given the type of mortgage we had (interest only) we were given great help at the two year intervals when we had to renew the product. What we particularly liked was the friendly and helpful approach on the phone and this was especially true during the pandemic when it must have been very difficult for staff. Many thanks and we would wholeheartedly recommend The Chorley. Mike and Yvette, Cumbria Reviewed on: 2nd December 2020

Friendly and very understanding of the situation.

We went very quickly from 2 incomes, to one. This mortgage break has relieved the pressure. Reviewed on: 23rd April 2020

Mortage holiday

Very helpful when I initially enquired about this, they where very quick to respond and they understood where i was coming from. Reviewed on: 23rd April 2020

Fast and efficient

In a crazy world I managed to talk to someone straight away who sent me to the right place completed and returned the form and received a telephone call to talk me through options and put help in place all within a week Under the extreme circumstances we are all under this is outstanding and all while some close friends of mine had still not managed to get through to there provider well done Chorley Building Society Reviewed on: 23rd April 2020

Mortgage holiday.

We asked chorley for a mortgage holiday this was granted within 24 hours of our request. First class customer service. Reviewed on: 23rd April 2020

Friendly, approachable and professional

We can't praise the team at the Chorley enough. Unlike some lenders, who pre-judge requests by simply crunching data and profiling customers, The Chorley always listen and make assessments based on real circumstances. They're professional and honest and we always feel like we're valued as a customer. Reviewed on: 23rd April 2020

Mortgage holiday request

Due to the current climate we asked the chorley for a 3 month mortgage holiday. The process was quick and simple with everything being approved within 24 hours. Everyone we spoke to were brilliant. I couldn't recommend the chorley building society enough. Excellent customer service. Reviewed on: 23rd April 2020

Covid-19 mortgage holiday

Chorley actioned my request for a mortgage holiday quickly and efficiently, unlike some other lenders. They were courteous and polite. No hesitation in recommending. Reviewed on: 23rd April 2020

Providing confidence

I felt like I had a partnership with Chorley and appreciate all of the support provided to give me confidence in such a big part of my life. Sue, my mortgage advisor was amazing and I am grateful for everything Sue and the team have provided! Reviewed on: 23rd April 2020

Great service

CBS were very helpful during a financially difficult time and allowed us some time to catch up with our money situation. Very swift service and prompt replies with any query Reviewed on: 17th April 2020

Brilliant

Great customer service, very quick to help. Reviewed on: 17th April 2020

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