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Chorley Building Society: Mortgages reviews

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4.91
Based on 263 reviews, last reviewed 15th Aug 2025
78% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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4%
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1%
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1%
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Latest highest rating:

5

Outstanding service and flexible products. Outstanding service and flexible products. Reviewed on: 15th August 2025
Simon Black's avatar
Simon Black

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025
Ryan E's avatar
Ryan E
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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (263)

Excellent service

5
We have been with Chorley Building Society since we were first time buyers. They have always been excellent at communicating and explaining things that we had very limited knowledge about. Chorley explain their products really well and I feel that they want to find us the best product for our situation. They were also kind and understanding when we needed to take a mortgage break Reviewed on: 1st March 2023
Lauren's avatar
Lauren

Personal, local, caring

5
A wonderful, personal service, great attention given to detail and provided exactly what they said they would Reviewed on: 28th February 2023
Happy Customer's avatar
Happy Customer

Excellent service

5
An excellent Building Society to deal with for a unique mortgage allowing senior citizens to access equity in their property most economically and without apparent risk of alternative options. Reviewed on: 28th February 2023
Charles Ashford's avatar
Charles Ashford

Bespoke, individual needs

5
Chorley took time to create a bespoke mortgage to a complicated situation that helped me secure my house for the future Reviewed on: 28th February 2023
Mark hanson's avatar
Mark hanson

Best Financial Service I have ever had

5
I worked with Chorley for my mortgage - I have to say I did not know companies like this still existed - I had 1 person to deal with how responded and spoke to be by return on every occassion. She explained everything good and bad in great detail I would definitely recommend Chorley to anyone. Reviewed on: 28th February 2023
Amanda Lee's avatar
Amanda Lee

Customer Satisfaction - An Example of how it should be done!

5
Been with the Chorley since 2018. Nothing too much trouble, real people to answer your questions and address your concerns. Outstanding in all respects. Brilliant! Reviewed on: 28th February 2023
Kevan Timms's avatar
Kevan Timms

remortgaging without the headaches!!!!

5
needed to remortgage and looked everywhere only to discover the best advice and deal was available from my existing mortgage provider. should have saved myself loads of headaches and gone straight to the chorley!!!!!! Reviewed on: 28th February 2023
martin preece's avatar
martin preece

Good human contact and understanding.

4
Simple mortgage product. Remarkably little fuss. No robots or computer interface. No waiting on calls. So simple and wonderfully old fashioned. Reviewed on: 28th February 2023
Rodney Beddows's avatar
Rodney Beddows

Good company

5
I have never had a problem with them I use them for my mortgage customer service always helpful Reviewed on: 28th February 2023
Nicola pollard's avatar
Nicola pollard

They are humans, not computers

5
I would say professionals they know what they’re doing. Reviewed on: 27th February 2023
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