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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (264 reviews)

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4.91

Based on 264 reviews, last reviewed 6th Sep 2025

13% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Good value and quick replies. Good value and always replied quickly to queries. Reviewed on: 6th September 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (264)

Existing Customer Re-mortgage May/June 2023

I’ve been a customer with the Chorley Building Society since 2017 and cannot recommend them highly enough. The service in every area has been absolutely exemplary and my most recent experience of re-mortgaging my property in May/June 2023 only strengthened this view. Whilst they may not always be the cheapest on the market, you cannot place a value on the benefits of dealing with real, friendly, humans who take their time understand your circumstances and work through a personalised recommendation / solution. Special thanks to Candice for again making the experience re-mortgaging straight forward! Reviewed on: 8th June 2023

excellent service

mark rothwell could not have been more professional and efficient in dealing with our mortgage Reviewed on: 25th May 2023

Friendly, approachable and dedicated

I found myself going through a protracted divorce quite late in life which resulted in me having to take on the mortgage and move house. The mortgage advisor painstakingly took me through the process and was extremely supportive. Due to some technical issues with the divorce the Branch also came up with workable solutions. Eventually everything was sorted out and I have been in my new house for almost 12 months. Since moving my ported product was due to expire. Arranging for another product could not have been easier. Reviewed on: 15th March 2023

Excellent Advice

Customer service is impeccable and the mortgage rate provided was the best we could get at the time of purchase. Reviewed on: 10th March 2023

Fundamental

I have had my mortgage with Chorley for 5 years and they have been steadfast in their support and value throughout - always there when you need them, no hidden surprises and always willing to listen and support when needed. In this current climate of uncertainty it is reassuring to know I can rely on them. Reviewed on: 10th March 2023

Wonderful customer service and very good communication

The staff are wonderful, we get regular contact about our self build mortgage, they guide you through all of the process as the build takes place Reviewed on: 10th March 2023

Friendly, reliable service

Chorley have been fantastic to deal with from start to finish. They made applying for a mortgage clear and simple, a much better experience than the high street lenders! Reviewed on: 9th March 2023

Great Mortgage Products

One of only a few lenders who would offer me an interest only re-mortgage as a retired & working person. Simple application process and communication. Reviewed on: 5th March 2023

Great service- very helpful

Really impressed with the service and would definitely recommend xx Reviewed on: 5th March 2023

Chorley is the best bank to me better than any bank I have ever had

In my view chorly is the bank for the poor.They are very accommodative to poor like me. I wouldn't have had a house to live in if it was not because of Chorley I am now planing to save my money with Chorley. Reviewed on: 2nd March 2023

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