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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (273 reviews)

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4.90

Based on 273 reviews, last reviewed 12th Nov 2025

10% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent self build lender They were excellent through our self build. Lending to us when others would not. Their team is always so friendly and accessible to speak with. Very h... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (273)

Amazing Support form the Chorley staff.....

Chorely staff have been reaching out to suppport our transition from a lowerinterest rate mortgage deal, to much higher inteest rate adjustment for over three months. They have been so supportive and helpful. At the last minute we wanted to pivot to a different product, and Mark was amazing tuning round the fastest ever mortgage offer and confirmation in the hirstoy of the organisation! Many thanks to the Chorely and Distraict Team. Reviewed on: 22nd November 2023

Chorley Building Society Branch Review

Application was very fast and the documents etc. were sent out very quickly. Reviewed on: 3rd November 2023

Excellent service

I appreciated the courteous, helpful support and guidance I received from Mark. I was impressed and grateful. Reviewed on: 2nd November 2023

Best Mortgage Provider

The Chorley Building Society gave us a mortgage when no one else would - because they actually looked at our circumstances, rather than relying solely on machines to say yes or no. We have been with them for 8 years, have never missed a payment and they have been unbelievably helpful throughout the time we've been with them. Recently had to opportunity to reduce our mortgage and they went out of their way to pursue the most cost-effective option for us. Can't recommend them highly enough. Proper old-fashioned customer service. Reviewed on: 1st November 2023

Bespoke and exceptional service.

During the last five years, that we have dealt with the Chorley & District building society. The whole experience has been both professional and efficient. We would strongly recommend them to anyone requiring an individual approach to their financial requirements. The Society does definitely provide an excellent service in all aspects of their business activity. Reviewed on: 27th September 2023

Great service

My experience with Chorley has been fantastic. When applying for a debt consolidation mortgage the underwriting process was great. The underwriter looked at the bigger picture and I was able to explain my situation fully. I can honestly say that this mortgage changed my life and I will always be grateful to Chorley for this. Once the mortgage was agreed, the admin team always responded promptly to any questions I had and I was made to feel like a valued customer and not just a number. Reviewed on: 25th September 2023

Good

Always great service providing great communication Reviewed on: 22nd September 2023

New Mortgage Deal

I spoke today with Mark, he is polite, friendly, very knowledgeable and a pleasure to deal with. Nothing is too much trouble for him, I think he is an asset to CBS and I am very grateful for his assistance. Reviewed on: 22nd September 2023

having chorley in my corner made all the difference

From start to finish Candice Regan was absolutely brilliant and carried me through this whole process with great care & expertise. Thank you so much. Reviewed on: 22nd September 2023

Mortgage renewal

Having been a Chorley BS customer for many years while doing up my barn conversion I was very impressed by their friendly approach to my requirements. Every stage made me feel I was part of a small family and not a big national organisation. I would highly recommend Chorley BS if you are looking to change your mortgage or apply for a new one. Reviewed on: 19th September 2023

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