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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (246 reviews)

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4.90

Based on 246 reviews, last reviewed 9th Mar 2025

529% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Real people - Real service Always helpful, great personal customer service - No-one better at this! Reviewed on: 9th March 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Chorley Building Society Mortgages reviews (246)

Review of the Chorley Building Society, Mortgages:

Remortgage

Made the effort to construct a bespoke mortgage for a difficult case and helped us through all phases so we were in a position to proceed Was kind enough to grant a 1 month extension when the mortgage deeds became complicated. Our home was saved by Chorleys personal touch and expertise Reviewed on: 27th February 2022

Attentive, efficient and friendly

Excellent experience working with Candice Regan who was thoroughly professional, attentive, clear in communications and committed to providing superior customer support. Fantastic attitude and very friendly. Thank you. Reviewed on: 15th June 2022

I like honesty..

I found all communications were honest, even if the answer wasn't what I hoped, I knew where I stood. I hope the Society will bring their conveyancing services 'in house' to complete the experience. Reviewed on: 27th March 2022

For the customer

Does the right thing for customers Reviewed on: 1st March 2022

Saved us at a difficult time

Chorley we’re utterly amazing. They listened to us and gave us such a personal service. They understand personal circumstances and that everything is not cut and dry. They accepted us and gave us a mortgage in what we’re difficult times. I will always be grateful to them and would recommend them to anyone. Thank you. Reviewed on: 18th February 2022

Brilliant - patient and personalised

Candice was so patient with us and really professional. She was clear and thorough in our application and always clearly explained all of our options. We had a few hiccups along the way unrelated to Chorley (COVID and OFSTED) which delayed us sending information back, and Candice was really patient with us throughout these. Reviewed on: 14th February 2022

Mortgages done right!

Chorley are one of the few mortgage providers that in our experience do what they say. Mortgages with common sense and a personal touch included- a refreshing change! Reviewed on: 12th February 2022

Painful

The application process has taken months. The level of detail and box ticking is unreal. I wish I had not embarked on a self build mortgage process. Reviewed on: 29th January 2022

Existing mortgage client

Excellent client interaction, clear and concise. Reviewed on: 10th November 2021

Top Quality Mortgage Process

This is my 3rd new Mortgage now with Chorley and each and everytime the process has been clear, simple and well communicated. The staff are friendly understanding and can’t do enough to help you through the orocess Reviewed on: 5th October 2021

Exceptional service, above and beyond.

Engaging The Chorley was the light at the end of our tunnel. Beforehand we had terrible experiences with a multitude of companies. The Chorely was like a breath of fresh air to deal with. They bent over backwards, and sometimes sideways, to help us. Even though they took on much more of the work than required they did so in order to help us achieve our goal and end up with a house to move in to. We could not recommend The Chorley high enough or give them sufficient praise for their work ethic and attention to their customer, us. A difficult and arduous process was made much simpler and even enjoyable. The mortgage team were exceptional. Reviewed on: 8th September 2021

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