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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (274 reviews)

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4.90

Based on 274 reviews, last reviewed 8th Dec 2025

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Mortgage Term: Rod/Suffolk. My experience with Mortgage Advisor Candice Fields who was very polite, professional and knowledgeable in explaining the various options and details f... Read more Reviewed on: 8th December 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (274)

Trusted Mortgage Provider with no surprises and honest approach

I have had a mortgage with. Chorley BS since moving to the area over 12 years ago. When I first applied for the mortgage, they were extremely helpful and provided a friendly service with excellent local knowledge. The service has remained impeccable since then and I have renewed my mortgage with them ever since. Although their rates are not the cheapest out there, the service they provide gives me a hassle free way of guaranteeing I can renew my mortgage, without the aggregation involved with other lenders. Reviewed on: 27th February 2023

Brilliant offer and great customer service.

We were happy with the mortgage options and the process was smooth and quick . Great customer service. Reviewed on: 27th February 2023

Great customer focused solutions

The advisers at Chorley genuinely care about getting it right for the customer. They have excellent follow up to ensure you are looked after. Reviewed on: 27th February 2023

Just the best

We have had our mortgage with Chorley for many years this is our second mortgage house with them we sold our first house and decided to stay with them they are always at the end of the phone to speak to they go out of there way to help you with excellent customer care can’t fault Chorley excellent in all aspects Reviewed on: 27th February 2023

Excellent caring service

The service at Chorley is of the highest standard. Staff really care about helping you and answer any questions swiftly and in a way that ensures you understand everything and ultimately guide and help you to make the best possible decisions when choosing your mortgage. The best out there and I am so glad I am a customer. Best service from a building society I have ever received. Reviewed on: 27th February 2023

First time buyer

Clear information, helpful and prompt responses Reviewed on: 27th February 2023

No hale down to earth commom sense service

Always straight to the point all my queries were proffesionally handled Reviewed on: 27th February 2023

First timer Morgage.

This is my first mortgage, and this mortgage provider have been absolutely brilliant. Always informing me of any changes. And keeping me up to date with up and coming charges. Reviewed on: 27th February 2023

Mortgages at Chorley

Always helpful and there to give advice on new products etc. They always ring back with answers to any queries you may have. Reviewed on: 27th February 2023

New Build Mortgage

Really really helpful team who immediately understood the issues and worked proactively to ensure a suitable mortgage product was identified and achieved Reviewed on: 27th February 2023

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