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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (246 reviews)

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4.90

Based on 246 reviews, last reviewed 9th Mar 2025

633% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Real people - Real service Always helpful, great personal customer service - No-one better at this! Reviewed on: 9th March 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Chorley Building Society Mortgages reviews (246)

Review of the Chorley Building Society, Mortgages:

Efficient Mortgage Company

Very clearly communicated mortgage with reasonable rates. Reviewed on: 27th February 2023

Fast, efficient and professional mortgage underwriting team!

I had some hiccups with my mortgage broker but Lee Ellison stepped in and worked as efficient as he could to get the problems solved, got our case moving and accepted in a very timely manner. Very pleased. Reviewed on: 8th September 2021

Reducing Customer Service for Existing Customers

As an existing customer the information provided when switching products at the end of a fixed term as reduced significantly. No longer is the information provided on product options specific to my account, based on the remaining debt and projected monthly repayments, but generalised so as to be totally useless. All routes forward now involve speaking to an advisor and working out the information that was previously provided. Why provide customer service when there is a sales opportunity? Reviewed on: 21st April 2021

CBS is the best!

Been a customer for 44 years, wouldn’t go anywhere else. The sectors best! Reviewed on: 5th February 2021

Strongly recommend The Chorley

We have just completed our mortgage with the Chorley. We had excellent service from The Chorley from the moment we approached them until now. Setting up the mortgage was straightforward and given the type of mortgage we had (interest only) we were given great help at the two year intervals when we had to renew the product. What we particularly liked was the friendly and helpful approach on the phone and this was especially true during the pandemic when it must have been very difficult for staff. Many thanks and we would wholeheartedly recommend The Chorley. Mike and Yvette, Cumbria Reviewed on: 2nd December 2020

Excellent personal service

Absolutely amazing! So professional, helpful & kind. Reviewed on: 29th November 2020

A word of thanks to Chorley B/S

One factor that really stood out was the attention and continuous advice and support that we received, despite the effects of the Corona Virus pandemic , which Chorley B/S had to cope with. We really appreciate your decision to approve our application which has enabled us to look forward and enjoy the coming years. Reviewed on: 30th July 2020

First time buyers.

Chorley was very understanding of our complicated circumstances and were able to provide us with a completive rate mortgage. Excellent cues timer service, very friendly. Reviewed on: 2nd July 2020

COVID 19

The Chorley have been absolutely fantastic and very understanding. We couldn’t of wished to of dealt with better people. They have put our minds at ease thank you. Reviewed on: 29th June 2020

Mortgage Offer

My partner and I are both in our 50's and 60's. Chorley were clear about the process and the information required. They provided a prompt, no fuss and efficient service. Reviewed on: 24th May 2020

Very helpful

In times of need they was there for me when I needed help and was fast to respond !! I Reviewed on: 6th May 2020

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