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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.91 (205 reviews)

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4.93

Based on 205 reviews, last reviewed 4th Mar 2025

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

1 star

Latest highest rating:

5

Excellent customer service. It has been a really easy process porting my mortgage. Candice was excellent and very efficient the whole way through. Excellent customer service. Reviewed on: 4th March 2025

Latest lowest rating:

2

Painful The application process has taken months. The level of detail and box ticking is unreal. I wish I had not embarked on a self build mortgage process. Reviewed on: 29th January 2022

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, ...

Chorley Building Society Mortgages reviews (205)

Review of the Chorley Building Society, Mortgages:

Remortgage

Made the effort to construct a bespoke mortgage for a difficult case and helped us through all phases so we were in a position to proceed Was kind enough to grant a 1 month extension when the mortgage deeds became complicated. Our home was saved by Chorleys personal touch and expertise Reviewed on: 27th February 2022

It took Mark literally seconds to solve a problem that was, for me, becoming a real headache

I was having trouble with my earnings being paid to coincide with DD due dates. Mark simply moved the DD date giving me leeway between the 2 events and explaining that being in the correct month, I wasn’t falling behind Reviewed on: 11th December 2023

Mortgage Review

Fantastic advice from a very helpful advisor Mark Reviewed on: 27th November 2023

Amazing Support form the Chorley staff.....

Chorely staff have been reaching out to suppport our transition from a lowerinterest rate mortgage deal, to much higher inteest rate adjustment for over three months. They have been so supportive and helpful. At the last minute we wanted to pivot to a different product, and Mark was amazing tuning round the fastest ever mortgage offer and confirmation in the hirstoy of the organisation! Many thanks to the Chorely and Distraict Team. Reviewed on: 22nd November 2023

Chorley Building Society Branch Review

Application was very fast and the documents etc. were sent out very quickly. Reviewed on: 3rd November 2023

Excellent service

I appreciated the courteous, helpful support and guidance I received from Mark. I was impressed and grateful. Reviewed on: 2nd November 2023

Best Mortgage Provider

The Chorley Building Society gave us a mortgage when no one else would - because they actually looked at our circumstances, rather than relying solely on machines to say yes or no. We have been with them for 8 years, have never missed a payment and they have been unbelievably helpful throughout the time we've been with them. Recently had to opportunity to reduce our mortgage and they went out of their way to pursue the most cost-effective option for us. Can't recommend them h... Reviewed on: 1st November 2023

Bespoke and exceptional service.

During the last five years, that we have dealt with the Chorley & District building society. The whole experience has been both professional and efficient. We would strongly recommend them to anyone requiring an individual approach to their financial requirements. The Society does definitely provide an excellent service in all aspects of their business activity. Reviewed on: 27th September 2023

Great service

My experience with Chorley has been fantastic. When applying for a debt consolidation mortgage the underwriting process was great. The underwriter looked at the bigger picture and I was able to explain my situation fully. I can honestly say that this mortgage changed my life and I will always be grateful to Chorley for this. Once the mortgage was agreed, the admin team always responded promptly to any questions I had and I was made to feel like a valued customer and not just a n... Reviewed on: 25th September 2023

Good

Always great service providing great communication Reviewed on: 22nd September 2023

New Mortgage Deal

I spoke today with Mark, he is polite, friendly, very knowledgeable and a pleasure to deal with. Nothing is too much trouble for him, I think he is an asset to CBS and I am very grateful for his assistance. Reviewed on: 22nd September 2023

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