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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (272 reviews)

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4.90

Based on 272 reviews, last reviewed 23rd Oct 2025

11% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Its great to be able to have a direct conversation w... Its great to be able to have a direct conversation with a highly knowledgably, professional, mortgage expert. Highly recommend Mark Rothwell. Reviewed on: 23rd October 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (272)

Excellent!

Responsive with any queries and assisted in completing paperwork making the process much less stressful. Emails were replied to quickly. Worth every penny! Reviewed on: 25th February 2025

Without doubt Chorley's decision to approve an exten...

Without doubt Chorley's decision to approve an extension of 3 years to our major mortgage, enabled us to prepare for the opportunity to resolve the major flooding problems of October 2023, thus enabling the desired sale of our house in 2027/28. Our Stress levels dropped significantly. Thank You. Roger & Margaret Roseboom Reviewed on: 13th February 2025

Fantastic local service with a personal touch and so...

Fantastic local service with a personal touch and someone at the end of a phone Reviewed on: 7th February 2025

A more personal experience!

I was recommended to Chorley Building Society by Louise who put me in contact with Candice. She went above and beyond to find a suitable mortgage . Always at the end of a phone call or email to assist with any questions and kept me informed of the process throughout . Reviewed on: 4th December 2024

Fantastic!

We have had the best experience we could have possibly asked for in obtaining our new mortgage through Chorley Building Society - a special thanks goes to Lee Ellison for being a wonderful underwriter. Reviewed on: 22nd November 2024

Mark Rothwell was so helpful

Mark Rothwell has been so helpful on changing my mortgage after 2 years. The process he recommended was simple and easy to complete and he was always there to help when I needed to check items with him. Reviewed on: 15th October 2024

Helpful Team

As a mortgage advisor I was happy to recommend Chorley for a client of mine. As a smaller lender in the market I was surprised to see them top sourcing. The team were very helpful and quick to act when needed. Reviewed on: 12th October 2024

I've been with The Chorley now for five years.

I've been with The Chorley now for five years. They've been consistently good value for money and their customer service is fantastic. I feel valued and important to the company whenever I've needed help or advice. Reviewed on: 8th October 2024

Great service

I was looking to change my mortgage and they made the process exceptionally easy for me, whilst still ensuring i had all the information i needed to make an informed choice. Reviewed on: 7th October 2024

Candice was absolutely amazing!

Candice was absolutely amazing! She was always on hand to help us in any way she could. The process of being a first time buyer is daunting, but Candice made us feel so at ease and helped us through the whole process. No matter what our question was she guided us in the best way she could. I would highly recommend Candice. Reviewed on: 17th September 2024

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