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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (263 reviews)

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4.91

Based on 263 reviews, last reviewed 15th Aug 2025

79% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Outstanding service and flexible products. Outstanding service and flexible products. Reviewed on: 15th August 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (263)

Candice was absolutely amazing!

Candice was absolutely amazing! She was always on hand to help us in any way she could. The process of being a first time buyer is daunting, but Candice made us feel so at ease and helped us through the whole process. No matter what our question was she guided us in the best way she could. I would highly recommend Candice. Reviewed on: 17th September 2024

quick to chase money slow to refund

quick to chase money slow to refund Reviewed on: 21st August 2024

Mortgage renewal

I had the bi annual phone appointment with Chorley BS for my mortgage, as always very friendly and knowledgable chat with the advisor (mark) and was steered in the right direction for what suited our needs the best 5 star Reviewed on: 13th August 2024

Superb Mortgage Advisor

Our Mortgage Advisor couldn’t have been any more helpful. She was thorough and went above and beyond to make the process as seamless and simple for us from beginning to end. If we could give 10 stars we would. I wouldn’t hesitate to recommend Chorley Building Society to anyone looking for a mortgage product. Reviewed on: 8th August 2024

The Best People & Service you could ask for

After having a bad experience with an independent mortgage broker and coming close to losing the house purchase, I reached out to Chorley and with mostly the help of Lee in under writing rescued my house purchase I cannot say a=enough how amazing Lee has been managing this through to offer letter given the timescales we where up against but not only that the service received by Lee and Candice was beyond excellent and so personal I cannot say enough how amazing they are at Chorley you work with real people and so quick to respond to you and discuss any concerns .. hope to now be customer for life due to this ........ Lee is an outstanding member of the team can I just say a final thank you Reviewed on: 1st August 2024

Very easy to communicate with.

Very easy to communicate with. Get to talk with real people without a long wait Reviewed on: 9th July 2024

Great personal service

Alway talked to a real person with a very short wait when i need too Reviewed on: 27th June 2024

Great Service

Great application process, phone answered quickly by a human, all staff are friendly , helpful, and efficient. Reviewed on: 3rd June 2024

Superb service

The experience we had with Chorley Building Society has been superb. Everyone was super helpful and explained the process to us in great detail so there was no confusion. Candice was amazing in assisting us and ensured us that the process would be stress free for us which it was. I would highly recommend to all my friends and family. Reviewed on: 22nd May 2024

They have gone above and beyond guiding us through t...

They have gone above and beyond guiding us through the process of buying our first house. What we thought was going to be a very complicated process, they was made a complete walk in the park. Could not recommend chorley building society enough. Reviewed on: 21st May 2024

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