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Monument: Savings reviews

Name: Savings
Rating: 4.89 (515 reviews)

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4.90

Based on 515 reviews, last reviewed 12th Apr 2025

40400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent customer service Easy account setup. Easily manage accounts in the excellent app. Interest paid is easy to track with the app too. Reviewed on: 12th April 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (515)

Review of the Monument, Savings:

Clear communication and easy to understand app.

Clear communication and easy to understand app. Keeps banking simple. Reviewed on: 29th March 2025

Excellent customer service

Easy account setup. Easily manage accounts in the excellent app. Interest paid is easy to track with the app too. Reviewed on: 12th April 2025

Very user friendly, easy to set up, good interest ra...

Very user friendly, easy to set up, good interest rates, very pleased, wish I had found them sooner. Would definitely recommend to friends and family. Reviewed on: 12th April 2025

Good rates.

Good rates. They answer phone. Easy app. Reviewed on: 12th April 2025

Frictionless and Perfect

Flawless and seamless ... Always Reviewed on: 11th April 2025

Outstanding

Top savings rates. Customer-friendly digital build + Outstanding customer service. Reviewed on: 10th April 2025

Internet wary

Being an internet luddite i am always wary of internet banks etc. The Monument app is easy to navigate. Products are simple to chose.I am also reassured when the text indicating my money has been paid in arrives quickly. Reviewed on: 10th April 2025

Great service by Monument.

Great service by Monument. We are happy with the client servicing. Reviewed on: 10th April 2025

Very good rates, clear comms and amazing customer se...

Very good rates, clear comms and amazing customer service Reviewed on: 9th April 2025

Efficient process in handling and dealing

I love the smooth process and on board help whoever I call Reviewed on: 9th April 2025

Very good rates and easy to use app

Very good rates for savings accounts, and an app which is very easy to use and does exactly what I would expect it to. Easy to set up, and payments into my account are received almost instantly. Reviewed on: 7th April 2025

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