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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Brilliant bank and would recommend to anyone.

Brilliant bank and would recommend to anyone. App is really easy to use and is self explanitory. Customer service is also great with fast response times. Reviewed on: 4th March 2026

First Class Bank!

Incredible experience so far with Monument. Very competitive products offering some of the best interest rates on the market. Easy to use app and enrolment was a breeze. Highly recommend. Reviewed on: 4th March 2026

Easy to invest.

Easy to invest. Good rates and detailed communications. Reviewed on: 4th March 2026

Great Experience

Dealing with Monument has been a pleasure. They are very responsive and customer service is great. The app is very user friendly and I would highly recommend Reviewed on: 4th March 2026

An easy way to invest savings either a reasonable in...

An easy way to invest savings either a reasonable interest rate. Reviewed on: 4th March 2026

1 year review.

Good experiences. Easy to follow, keep you upto date with whats going on and gave me plenty of notice that my fixed term was nearly up and info on what I needed to do. Reviewed on: 4th March 2026

Clear, simple app and great customer service

Clear, simple app and great customer service Reviewed on: 4th March 2026

Straightforward to set up savings account.

Straightforward to set up savings account. Really simple easy to use mobile app. Reviewed on: 4th March 2026

Trustworthy Monument

I feel that I can trust Monument and when I have had questions, they were dealt with in a clear, concise and polite manner. Reviewed on: 4th March 2026

Easy to use app, and Easy to deal with

Easy to use app, and Easy to deal with Reviewed on: 4th March 2026

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