Write a review

Admiral: Car Insurance reviews

Name: Car Insurance
Rating: 4.79 (22360 reviews)

View other Admiral products

4.73

Based on 22,360 reviews, last reviewed 19th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

38% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Efficient and Competitive Pricing Very easy to use with competitive rates. Ideal for adding additional drivers! Reviewed on: 14th October 2024

Latest lowest rating:

1

i have had the worst experience of my life with this... i have had the worst experience of my life with this company! they will lie to you and try to rip you off! i’ve been waiting a year for them to sort s... Read more Reviewed on: 19th February 2025

Read all reviews See your review

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car Insurance reviews (22360)

Review of the Admiral, Car Insurance:

Another year of no claims - premium through the roof

Another year of no claims leading to extortionate price increase. Impossible to speak to a human and reluctance to price match the plethora of other providers whom offer (slightly) more reasonable premium rates. Reviewed on: 23rd August 2024

i have had the worst experience of my life with this...

i have had the worst experience of my life with this company! they will lie to you and try to rip you off! i’ve been waiting a year for them to sort something out about my crash i had but they’ve lied to my face! Reviewed on: 19th February 2025

The little box pod is an absolute piece of rubbish.

The little box pod is an absolute piece of rubbish. Like some of the other reviews here, I’m a careful driver. I don’t accelerate hard, or speed. I don’t use my phone when driving either. At times you are forced to brake hard due to other road users. im getting penalised for accelerating when I know I haven’t. It’s a terrible piece of equipment Reviewed on: 6th February 2025

Ford Transit Revovery Truck not insured

If you have insured your Ford Transit recovery truck with Admiral, you will find you are not insured. We only found out when the truck was stolen. Reviewed on: 15th January 2025

I have been waiting over 6 months to get my claim s...

I have been waiting over 6 months to get my claim sorted and still waiting Reviewed on: 3rd January 2025

Incompetent and understaffed

Incompetent and lacking capacity to do the real work (managing insurance claims effectively) You should look at how insurers handle claims. In my case they have badly messed up 2 claims and the subsequent complaints. I think they have staff competency and capacity issues. It has been 1 year since these issues started and honestly Admiral can't seem to do anything right. Issues: - Fraudulent third party claim for over £4000 excess work unresolved. I have provided images of the third party car at the time of the incident showing none of the extensive damages claimed for were present on the car at the time but Admiral have done nothing. -Admiral extremely pressuring me with Copart to give them my car for scrap without explaining that I could retain the car. -Admiral applying the wrong category for write off. Then saying they have corrected when they haven't (which would have got me in trouble with the DVLA). I checked myself and found that they still had not put the correct category on. -Admiral never starting proceedings with third party insurer to recover excess (incident in February 2024). They like sending emails and saying they've done all they can. So you will be without your excess for months. - Admiral complaints team seem to be over burdened. They do not reply to emails or investigate concerns. If they do reply they will not Get your complaint in early so that you can take them to Ombudsman instead. -Admiral privacy team does not provide all phone calls as part of a subject access request. It will be the phone calls that you actually need (the ones where they pressured you or made mistakes) that they will not provide. This is illegal. My premium has increased and I am at least £600 down. Save your money and go to a competent insurer. Reviewed on: 12th December 2024

I had an accident that I had claimed with Admiral wi...

I had an accident that I had claimed with Admiral with compresive insurance they passed the case to a 3rd party company and they were useless as well then the 3rd party company decided to move the case back to admiral after more than a month... After I had the total lost and they promised £2000 they didn't even mention that they will take the deductions so I will get only about £800 this is shocking how they are working... Reviewed on: 12th November 2024

One of the worst insurance company Which I get.

One of the worst insurance company Which I get. First of all if you repair in your pocket they don't mention any pitfall. I payed my damage Which wasn't my fault and Now the don't pay for me Back. My cost was nearly £200 and they wanna goug my eyes out with a £50 voucher. I'm sure after this all I'll change my insurance and take care with them!!!!! Reviewed on: 28th October 2024

They will stole your money and never be happy with t...

They will stole your money and never be happy with them they charge you too much than all insurance companies don’t recommend be careful with get deal with them no good at all got the price higher every year after 4years even with no claim bonus Reviewed on: 26th October 2024

Just rubbish. Promise on the courtesy car is a joke

Just rubbish 3 weeks passed after the incident. No courtesy car being arranged and engineer is too busy to review the case. Nothing can be progressed without the engineer start reviewing the case. Customer service are helpful so far, try to help sending chaser everyday but no other option can offered to speed up the process. This insurance company is rubbish. Pls avoid. Reviewed on: 16th October 2024

Efficient and Competitive Pricing

Very easy to use with competitive rates. Ideal for adding additional drivers! Reviewed on: 14th October 2024

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Motorbike
from Bikesure 1.25 from 62 reviews
Car Insurance
from By Miles 4.90 from 12694 reviews
Car Insurance
from Cornmarket 3.50 from 7 reviews

There's still more to see!

Admiral has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub