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Admiral: Car Insurance reviews

Name: Car Insurance
Rating: 4.79 (22361 reviews)

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4.74

Based on 22,361 reviews, last reviewed 10th Mar 2025

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Angela is amazing! I haven’t recently been involved in a car accident that wasn’t my fault. Admiral contacted me to help with the claim. I am not a member with Admiral b... Read more Reviewed on: 10th March 2025

Latest lowest rating:

1

i have had the worst experience of my life with this... i have had the worst experience of my life with this company! they will lie to you and try to rip you off! i’ve been waiting a year for them to sort s... Read more Reviewed on: 19th February 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave...

Admiral Car Insurance reviews (22361)

Review of the Admiral, Car Insurance:

Straightforward with nothing hidden

I found being an admiral customer very easy and straightforward. They gave the right level of insurance I required for a fair and decent price. Overall, a good experience. Reviewed on: 13th August 2022

Angela is amazing!

I haven’t recently been involved in a car accident that wasn’t my fault. Admiral contacted me to help with the claim. I am not a member with Admiral but I was fully impressed with the service and professionalism delivered. They are far better at helping me with this accident than my actual insurance! Reviewed on: 10th March 2025

i have had the worst experience of my life with this...

i have had the worst experience of my life with this company! they will lie to you and try to rip you off! i’ve been waiting a year for them to sort something out about my crash i had but they’ve lied to my face! Reviewed on: 19th February 2025

The little box pod is an absolute piece of rubbish.

The little box pod is an absolute piece of rubbish. Like some of the other reviews here, I’m a careful driver. I don’t accelerate hard, or speed. I don’t use my phone when driving either. At times you are forced to brake hard due to other road users. im getting penalised for accelerating when I know I haven’t. It’s a terrible piece of equipment Reviewed on: 6th February 2025

Ford Transit Revovery Truck not insured

If you have insured your Ford Transit recovery truck with Admiral, you will find you are not insured. We only found out when the truck was stolen. Reviewed on: 15th January 2025

I have been waiting over 6 months to get my claim s...

I have been waiting over 6 months to get my claim sorted and still waiting Reviewed on: 3rd January 2025

Incompetent and understaffed

Incompetent and lacking capacity to do the real work (managing insurance claims effectively) You should look at how insurers handle claims. In my case they have badly messed up 2 claims and the subsequent complaints. I think they have staff competency and capacity issues. It has been 1 year since these issues started and honestly Admiral can't seem to do anything right. Issues: - Fraudulent third party claim for over £4000 excess work unresolved. I have provided images of th... Reviewed on: 12th December 2024

I had an accident that I had claimed with Admiral wi...

I had an accident that I had claimed with Admiral with compresive insurance they passed the case to a 3rd party company and they were useless as well then the 3rd party company decided to move the case back to admiral after more than a month... After I had the total lost and they promised £2000 they didn't even mention that they will take the deductions so I will get only about £800 this is shocking how they are working... Reviewed on: 12th November 2024

One of the worst insurance company Which I get.

One of the worst insurance company Which I get. First of all if you repair in your pocket they don't mention any pitfall. I payed my damage Which wasn't my fault and Now the don't pay for me Back. My cost was nearly £200 and they wanna goug my eyes out with a £50 voucher. I'm sure after this all I'll change my insurance and take care with them!!!!! Reviewed on: 28th October 2024

They will stole your money and never be happy with t...

They will stole your money and never be happy with them they charge you too much than all insurance companies don’t recommend be careful with get deal with them no good at all got the price higher every year after 4years even with no claim bonus Reviewed on: 26th October 2024

Just rubbish. Promise on the courtesy car is a joke

Just rubbish 3 weeks passed after the incident. No courtesy car being arranged and engineer is too busy to review the case. Nothing can be progressed without the engineer start reviewing the case. Customer service are helpful so far, try to help sending chaser everyday but no other option can offered to speed up the process. This insurance company is rubbish. Pls avoid. Reviewed on: 16th October 2024

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