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Admiral: Travel Insurance reviews

Name: Travel Insurance
Rating: 2.24 (166 reviews)

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2.06

Based on 166 reviews, last reviewed 13th Apr 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

27%

66%

Latest highest rating:

4

Well priced annual multi-trip cover. Well priced annual multi-trip cover. I fortunately have not had to claim so can't comment on that. Seemingly pretty comprehensive with many bolt-on op... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

Used Admiral Travel insurance since 2023 & upgraded... User Admiral Travel insurance since 2023 & upgraded to Platinum each year. Jan 25 we had goods stolen from our cases in France CDG airport. We had a b... Read more Reviewed on: 13th April 2025

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About this product

Admiral travel insurance is available for single trips and annual multi trips.

Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel insurance also protects you in the event of cancelled trips and delayed or missed departures.

Admiral travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Travel Insurance reviews (166)

Review of the Admiral, Travel Insurance:

Will never use Admiral again

I paid for a policy to cover my pre existing conditions as I have breast cancer that spread to my brain luckily currently I have no evidence of disease but declare all this on my insurance. We were on holiday in November in the Maldives (a holiday of a lifetime that we saved for for many years). 4 days into our holiday my father in law passed away. He had medical issues, he was 81 years old. However, he wasn’t in hospital and had a heart attack at a dog groomers. We had spoken to him on FaceTime only hours before it happened. As soon as we heard the news we booked return flights. Admiral have refused the whole claim as my father in law had heart problems in the past. The terms and conditions mention pre existing conditions but only asked for details of the policy holders not family members. I just cannot believe this isn’t covered. We now feel like there is no point having insurance. We feel like they are saying we knew he might die and we certainly did not or we would not have gone away. We still have my mother in law and my parents alive so it seems we shouldn’t go on holiday while they are still alive as we wouldn’t be covered if we have to come home assuming we have a policy with Admiral which we won’t ever again. I feel at the very least I was mis sold this policy as yes there is some wording around this but no specific details were asked for and the day we went away he was given “a wonder drug, that could add years to his life” so at no point were we at an end of life situation. The form to his doctors just had a couple of very leading questions. Reviewed on: 4th February 2025

Updated my travel insurance cover for additional cou...

Updated my travel insurance cover for additional countries. Process very simple and price extremely good Reviewed on: 6th September 2024

Reduced renewal!

First travel insurance policy I have ever had where the renewal went down! Mind you have not had to claim which is the test for an insurance policy. Reviewed on: 4th September 2024

great customer experience, good value

Had great customer experience with Admiral house insurance, so knew I could trust them. Good value for the travel insurance gave peace of mind Reviewed on: 4th September 2024

DO NOT BUY THIS TRAVEL INSURANCE!

DO NOT BUY THIS TRAVEL INSURANCE!!!! It has been the worst experience I HAVE EVER DEALT WITH. please be careful who you get your travel insurance from. My phone was stolen while in New York in July, I'm still waiting for the claim to go through and we are in September. The communication has been dreadful, the Customer service team have given all different excuses which never align which shows me they all need more training. I have asked for call back from mangers 3 times and no-one has called me back. when I try to make a complaint they told me if I'm not happy with the service then I can go to the financial ombudsman which can take unto 8 weeks. I make my money through social media as I'm a YouTuber, I will be making a video about this as I feel like this is a scam. I paid extra to cover my gadgets and still now I have no phone back. PLEASE BE CAREFUL WHO YOU BUY YOUR TRAVEL INSURANCE THROUGH. Video will be uploaded by the end of this week. Reviewed on: 3rd September 2024

Won’t pay even when you follow their guidelines.

Despite being left in a recommended secure spot as per their own guidance (boot of a locked car) they refused to pay out on goods when my car was broken into abroad. £2000 of personal belongings gone and they won’t even respond using their own system and within their own timeframes. Awful awful awful Reviewed on: 31st August 2024

Great travel insurance choice

I have experienced great customer service with Admiral travel insurance, having used them for years. Their insurance is always fairly priced and includes a lot of necessities and reassurance. Everything you need in a travel insurance. Reviewed on: 25th August 2024

Renewed travel

Renewed travel insurance with admiral with competitive rate Reviewed on: 24th August 2024

Excellent value for money

As I have home insurance with Admiral, at an excellent price, I received a discount for my annual travel insurance policy also at an excellent price. Reviewed on: 23rd August 2024

The best multi-trip annual travel insurance for unde...

The best multi-trip annual travel insurance for under £50 Reviewed on: 23rd August 2024

Good website, easy to use and very competitive pricing

Good website, easy to use and very competitive pricing Reviewed on: 23rd August 2024

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