Write a review

Ageas: Car Insurance reviews

Name: Car Insurance
Rating: 2.3 (125 reviews)

View other Ageas products

2.50

Based on 125 reviews, last reviewed 17th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

27%

64%

Latest highest rating:

5

Renewing I found the process of renewing straight forward and easy Reviewed on: 12th October 2024

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025

Read all reviews See your review

About this product

Are you looking for a new car insurance policy? Here at Smart Money People, we collect Ageas car insurance reviews from genuine Ageas customers to help you make an informed decision when choosing your next insurer.

Ageas protects over 4 million home, travel, business and motor insurance customers. Ageas prioritises quick and easy 24/7 online account management, aiming to make every policy as simple as possible for its customers.

Are you looking for third-party insurance, fully comprehensive, or perhaps somewhere in between? Check out our Ageas car insurance reviews to see how genuine customers have rated their policies. Perhaps you’re looking for optional add-ons? Our reviews can help you learn whether Ageas can fulfil your needs.

Have you taken out a policy with Ageas? Share your honest experience with other drivers by leaving an Ageas car insurance review on Smart Money People. Together, we can help people like you make better decisions. Did you use Ageas’ 24/7 online policy management? Did you have any experience with the customer service team? Did you have to make a claim and if so, how well was it dealt with? Whether good or bad, leave an Ageas car insurance review today.

Ageas Car Insurance reviews (125)

Review of the Ageas, Car Insurance:

My renewal quote was the same as last year and even...

My renewal quote was the same as last year and even comparison sites couldn’t beat it unless I installed a black box! At age 57…. Reviewed on: 24th August 2024

Very disappointed

I made an a call to ageas as an existing customer to add a second car to my policy. I was on hold for one hour and four minutes! Once I got through I was quoted an extra £113 on top of the £65 I already pay for my first vehicle totalling £178 a month. (£2136 per year). I explained that this was a ridiculous quote and questioned if he had got this right. I have since cancelled the whole policy and moved to a new insurer and now pay less than £65 a month for both vehicles which is just less than £780 a year!! Unbelievable. Reviewed on: 14th January 2022

AVOID Scam Company

AVOID this company. Insured Sunday. 2 days later £405 added because of missed accident events . The events were not missed on application but altered by AGEAS . they ordered me to prove the previous accident was not my fault by contacting the insurer i had 5 years ago. This is now impossible for me to find. 19:00 and i now have no insurance, I could have been anywhere . AVOID for your own protection . Reviewed on: 9th December 2021

Forget it if actually want help

Tried to contact them about my breakdown cover . Got generic email back a week later. None the wiser! Tried to phone.. JOKE. Waited 52 minutes listening to drivel about their company. I still dont have the help I need. Absolute waste of space. NEVER AGAIN. Back to a reputable company next year. (I wonder if they pay comparison websites for recommendations...?) Reviewed on: 7th December 2021

Complete waste of time and money

My parked car got hit all caught on cctv Spoke to ageas as third party and informed have cctv. Sent cctv footage and waited 6 weeks before they decided yes their insured is at fault. During this 6 weeks it was a constant battle with ageas as they could never view the cctv footage. I sent it so many times and also confirmed via a phone call which yes they have received and yes they can view. Anyway after accepting liability my car was booked in for repairs 2 months down the line. Complaints got me nowhere. Anyway on the day my car was booked no one came to take it away for repairs. As of now am on the phone to them listening to the wonderful sleepy music. Reviewed on: 14th October 2021

Most Insurance Companies are bad however this one is dreadful

I wanted to cancel my policy as I had sold the car, simple you may think. Oh! l. searched for an email address but they don't have one for customer communication. The only alternative is the phone, initially I had to answer a whole raft of questions and then l was put on hold. I then spent 45 minutes listening to their mindless drivel about Ageas. Never again do l want any involvement with this company Reviewed on: 27th September 2021

Excellent

My wife had a minor shunt in 2018 which we thought was all settled, 2 weeks ago we had a communication with court papers from a "law" firm called Carpenters demanding over £2500, it was rather threatening and caused my wife a great deal of distress. I contacted Ageas as we were insured with them at the time (not now), they were brilliant, I e mailed them all the documents and they have dealt with it with no hassle for us. I would highly recommend them. Reviewed on: 10th September 2021

new customer to rias

after so many years with hasting, thought it was time to change to a different insurance company so chose rias?ageas, i signed up with them in feb 2021 and have been happy since as have also will be changing my car this month,and the staff where very frindly and understanding. Reviewed on: 4th June 2021

Quickest pay out and car repair

had an accident back on August 2019. my car was ready within 2 weeks. they are amazing always telling you all information you would need. and they cheap really cheap Reviewed on: 16th April 2021

Could not care less. Five hours marooned by the roadside, trying to get through to them. Don't expect to get rescued. They could not care less.

Appalling attitude. Inefficient. Don't bother with the rescue service because it doesn't rescue you and there is no service. Reviewed on: 9th January 2021

bereavement

After phoning 4 times, I finally managed to get through to someone to let them know of bereavement as they do not seem to have any information documented on their website on how to deal with it. They waved the cancellation fee but still charged me for rest of the policy despite my dad passing away a short while ago, out of all the companies my dad had, this was the ONLY ONE to charge me anything, all the rest were nice and sympathetic even the DVLA and HMRC were nice. I would not under any circumstance recommend Ageas and I will be looking to publish my review anywhere I possibly can, I recorded the phone call because of how upset I was. Reviewed on: 29th December 2020

Do you have a different Ageas product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Breakdown Cover
from Tesco Bank 2.43 from 10 reviews
Car Insurance
from Wise Driving 1.38 from 63 reviews
Car Insurance
from Ladies F1rst 2.14 from 4 reviews

There's still more to see!

Ageas has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub