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American Express: Credit Card reviews

Name: Credit Card
Rating: 4.44 (121 reviews)

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4.47

Based on 121 reviews, last reviewed 28th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

26%

10%

Latest highest rating:

5

The customer service are excellent polite and give... The customer service are excellent polite and give a thorough service. No issue is to much . Great service consistently Reviewed on: 28th May 2024

Latest lowest rating:

2

Normally a fan... Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still hav... Read more Reviewed on: 12th February 2017

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American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

American Express Credit Card reviews (121)

Review of the American Express, Credit Card:

Normally a fan...

Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still have access to my online account), I was told that wasn't possible...tried it anyway, and my request has been accepted. Asking me to write in to cancel is unacceptable in this day and age. Reviewed on: 12th February 2017

great choice

American express everyday credit card is one of my favorite. It always have a 3% cashback in grocery stores, and 2% cashback in gas stations. It can also be used in the Costco, which most credit cards cannot. No annual fee, the service is also very good. Reviewed on: 14th April 2015

Very good, but many places don't accept it

A very nice credit card, but it's not something a lot of places accept. For example when we go to other countries, they all accept Visa and Master Card, but they refuse to accept American Express. Reviewed on: 14th April 2015

Easy use with limited places.

The security of using the American Express card was very useful at times. I always felt it was secure and my protection was a high priority of this company. I have only had the card for a few months, and have found that many local businesses in my small town do not accept the card. So what I do, is save it for times that I travel or am out of town. I do go into the city often, and have found it very useful there. I also feel even though its being used in a large environment, I still feel its safe and secure and always keeps my security private. I have had stores that have said they take American Express, but once I get to checking out, they tell me other wise. Luckily I have had other cards, such as Master card and Visa on me at the times. Made me upset with the American Express card, but in the end it would work out. Would recommend this card to people who live in big towns or cities. Not recommended if you like to shop in small local businesses. They will tell you that American Express charges too much in fees for their small business to use. Reviewed on: 13th April 2015

This card is accepted just about anywhere with mediocre annual percentage rates, I must sadly rate this card somewhere in the middle.

This card is accepted just about anywhere with mediocre annual percentage rates, I must sadly rate this card somewhere in the middle. Reviewed on: 13th April 2015

I am pretty unhappy regarding the benefits of using the American Express Card.

There are so many credit card companies in the market nowadays with better benefits than American Express. I feel they are not giving back to their customers in the way of point benefits like the other cards in the market. The only reason I use this card is because Costco uses this card. I have recently obtained a card which gives me 2 points per dollar spent and started using my American Express card a lot less. Reviewed on: 13th April 2015

The company overall is a joy to work with because they value their customers, all while offering experiences that are beyond what the normal credit card company offers.

I'm very pleased to be a customer of American Express. They're very professional on every level. They make transactions easy, and their website is convenient and easy to use. Overall I'd recommend American Express to anyone considering a credit card, bank account, or any other service that they offer. Reviewed on: 13th April 2015

Good

Good service and some good benefits Reviewed on: 13th April 2015

Rock Star Staff

I needed to contact AMEX to get a new card as my old card had become a little worse for ware....staff member answering my call was v helpful and polite...card received within 3 days too! Reviewed on: 5th February 2015

Great service

AMEX are top dog for me. Always helpful on the phone - and can get through to them easily - no 1hr waits here! Reviewed on: 29th October 2014

Good service and some good benefits

Always really efficient service. Love that I get early access to tickets at the National Theatre. Recommend. Reviewed on: 4th October 2014

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