Smart Money People Logo

American Express: Credit Card reviews

4.48
Based on 121 reviews, last reviewed 28th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
26%
See only 3 star reviews
10%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

The customer service are excellent polite and give... The customer service are excellent polite and give a thorough service. No issue is to much . Great service consistently Reviewed on: 28th May 2024
Val's avatar
Val

Latest lowest rating:

2

Normally a fan... Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still hav... Read more Reviewed on: 12th February 2017
Michael Fotis's avatar
Michael Fotis

About this product

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

American Express Credit Card reviews (121)

Review of the American Express, Credit Card:

Exceptional custoner sevice.

5
I applied for the platinum everyday cashback credit card recently after poor service and security with a well known supermarket Clubcard credit jcard .abd found them to completely the opposite ie they were extremely professional, efficicuent, helpful, and knowledgeable and the process, including pin, only took 5 days and my credit limit was 3 times as much! What really impressed me was the fact that they immediately followed this up with a detailed survey and their tight security process. Although their scope isn’t as extensive as other cards - so I have a backup card - they cover most larger retailers and services and said they’re exoandibg all the time. Reviewed on: 9th December 2018

The customer service are excellent polite and give...

5
The customer service are excellent polite and give a thorough service. No issue is to much . Great service consistently Reviewed on: 28th May 2024

Amasing customer services & rewards your everyday spend

5
Amex have great products offering rewards for everyday spending with discount offers and excellent customer services. I’ve had first hand experience of credit card fraud and they resolved it swiftly and the process was very simple. The complete opposite of the level of customer service I get dealing with many other large financial institutions! Reviewed on: 27th May 2024

making the most of my spending

5
I love my AMEX card that gives me points on my day to day shopping, as well as many other things. As a Tesco shopper, it feels like I get extra for my household shop, not only do I save by using a clubcard but I then earn more points on my AMEX, which can go towards days out/breaks etc Reviewed on: 4th September 2023

My first credit card

5
After Amex approved to my eligibility, I have been using this card for just over a year. I love how the app is clear looking and easy to understand and manage my transactions. I didn’t find anything that I needed to complain throughout the year. Reviewed on: 29th June 2023

Works for me !

5
Amex has been great so far (I signed up with the bonus cash back offer) & it’s going well. App is good & lets me track my spending as well as any cash back I generated. Amex offers are are also interesting & have used a few of those too Reviewed on: 11th June 2023

Great financial back up

5
My American Express credit card gives me great peace of mind to address any liquidity issues if needed due to the high credit limit. I don't use it a lot at the moment and made it a habit to pay it off straight away, so the high interest rates don't bother me. I see it more as a financial back up in case of emergency or if I have a bigger expenditure, for example for holidays, one month that I want to spread over a slightly longer period of time. Reviewed on: 10th March 2023

High interest

5
The interest is very high, the credit limit is good Reviewed on: 21st February 2023

Best respect to costumer

4
Decent credit limits with no hassle, good benefits but unfortunately not accepted everywhere Reviewed on: 14th January 2023

Good Service

5
Best experience and good on credit limit Reviewed on: 8th July 2022

Best credit card

5
Great service , great APR , looks after the customer Reviewed on: 15th September 2021

Do you have a different American Express product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

American Express has a range of products available. Check the ratings of each product to find the right one for you. View all products