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Animal Friends: Pet Insurance reviews

4.74
Based on 635 reviews, last reviewed 1st Oct 2024
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024
CatWoman's avatar
CatWoman

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Border Collie

5
Settled on Animal Friends after a couple of years of supermarket pet cover. No comparison thanks to superb help line support and fair pricing. Only had one claim during the life of our collie but it was handled smoothly and after the initial contact directly with the vet. Reviewed on: 6th June 2018

Always prompt and supportive, and the free video vet...

5
Always prompt and supportive, and the free video vet consultations are excellent too. Have had to claim a couple of times with them and they are engaging and open, and payouts are delivered efficiently Reviewed on: 23rd August 2024

Brilliant pet insurance!

5
Always paid out on vet fees with no problems for my horse and dog. Always competitively priced. Reviewed on: 10th July 2024

Simple

5
100% fantastic company.... Products and services are 1st class.... App is superb too.... Well worth every penny spent.... Reviewed on: 13th October 2023

Great product

5
Have used Animal Friends for my new pup. @CreedTheStaffy Competitive rates and LOVE the free vet video consultations from Joii Pet Care. Reviewed on: 12th October 2023

Great value cover and good service

5
Fortunately I haven't had to make a claim recently but I have always found them very efficient and responsive. Reviewed on: 12th October 2023

Simple affordable reliable

5
Great options for your choice of budget and cover required. No messing about, speak to a person or use a simple website. I really value & appreciate this company. I tell anyone who I talk to about animal friends insurance. They are great Reviewed on: 12th October 2023

Only just taken out my policy

3
Only just taken out my policy - all good so far - hope the reviews are true when it comes to claiming Reviewed on: 12th October 2023

I love Animal Friends!

5
Animal friends always provide affordable insurance for my pets but my favourite thing about them is the great support they provide to groups who help animals! Reviewed on: 11th October 2023

Pawsome

5
Low excess, fair pricing and free 24 hour vet support. Reviewed on: 11th October 2023

Competitively priced

5
The Joii app makes pet insurance value for money as in some cases it can prevent vet bills. Reviewed on: 11th October 2023