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Animal Friends: Pet Insurance reviews

4.71
Based on 635 reviews, last reviewed 1st Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024
CatWoman's avatar
CatWoman

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Exceptional service

5
I have had insurance with Animal Friends for years for my dog, the policies are clear and simple and offer great value for money. Turn around time is also very good. Reviewed on: 27th September 2022

Great Service

5
really impressed with animal friends, very fair rates and easy to deal with, lovely staff and very efficient in dealing with claims i have recommended to several friends who are all very happy with them, Reviewed on: 25th August 2022

Peace of mind

5
Knowing if I Need to claim Animal friends would help me through. Enjoy receiving the emails eith top tips and having access to vets advice always useful and all at a great price. Reviewed on: 25th August 2022

1st class

5
Quickly and easy. Fast payments Reviewed on: 25th August 2022

Great pet insurance

5
Hassle free quick payout following claim. Highly recommend Reviewed on: 25th August 2022

Great service

5
Very fair and great service. They were there when I needed them most Reviewed on: 24th August 2022

Fantastically faultless!

5
My poor pooch has had her issues on more than one occasion. I am so glad I chose Animal Friends pet insurance because they have been fantastic, fare, extremely helpful, reassuring plus very supportive all the way and at every time we have needed their services. I have had no negative issues, in fact quite the opposite, they have been what we hoped for, and more, from having pet insurance and have paid out within days of recieving and processing my claim . Fabulous professional service, fantastic friendly and knowledgable staff, online plus over the phone. Guys I 100% recommend them and I do not use my recommendations lightly - believe you me! Choose Animal Friends and you won't regret it, I didn't. Reviewed on: 24th August 2022

Always helpful

4
payout direct from Vets Joils lovely vets to speak to 24 : 7 Very helpful recommended Reviewed on: 24th August 2022

Good value and trusted

5
Best insurance company for my pets I've used so far. Have settled my claim with my vet direct and quickly ensuring my pet got the treatment needed. Great company. Reviewed on: 24th August 2022

Perfect parner

5
Great service and great value with advice when needed Reviewed on: 24th August 2022

Oscar

5
I have been with Animal Friends for 3 years now and found it to be affordable and always on the end of the phone when needed. They keep in touch with updates on helpful ideas. I made a claim recently and it was dealt with speedily and efficiently. Reviewed on: 24th August 2022