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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (635 reviews)

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4.71

Based on 635 reviews, last reviewed 1st Oct 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Exceptional service

I have had insurance with Animal Friends for years for my dog, the policies are clear and simple and offer great value for money. Turn around time is also very good. Reviewed on: 27th September 2022

Affordable, helpful, vet's on line when you have small worries. Always handy tips on benefiting the health of your pet.

I've always been very happy with my insurance. I enjoy the email updates and handy tips, not bombarded constantly with them. Just the right amount, and knowing they have online vets 24/7 to help you is an absolute life saver, especially when it's out of ours and you have concerns about your pet...advice and reassurance is both helpful and calming. Reviewed on: 24th August 2022

Fantastic service

Fantastic service, very caring and do anything to help Reviewed on: 24th August 2022

Quick to pay

when our little pug/cavi cross developed a nasty virus as a puppy, we got him straight to the vets and he had to stay overnight. The vets dealt with the bills directly with our insurers, Animal Friends. It made everything simple at a stressful time and payments were made promptly. By far the best insurance company we have dealt with. Reviewed on: 24th August 2022

Quick and easy to deal with

So quick and easy to make a claim, even my vets were shocked at how easy it was. Such a great service Reviewed on: 24th August 2022

Second to none service

Can’t fault them at all. Quick, efficient and friendly and fair. What more could you want. Reviewed on: 24th August 2022

excellent caring service

Very caring staff who took the trouble to really listen about my dog after she had been attacked. They made my claim so easy and took the stress away leaving me to concentrate on the most important thing my dog. Reviewed on: 24th August 2022

Professional, efficient pet insurance.

I have always found that Animal Friends handle any pet insurance claims in a swift, friendly, hassle free way leaving me free to concentrate on caring for my dog. Reviewed on: 24th August 2022

Excellent pet insurers.

From day one they have kept me informed, with hints and tips. Thankfully as yet not had a need for the online Joii pet vet., but it is knowing it is available. Am in our second year, very happy to recommend. Reviewed on: 24th August 2022

Competitive price Insurance

I have always found dealing with Animal friend's pet insurance simple and straight forward with claims being settled quickly & without fuss. The staff were compassionate when we sadly lost Floss our 17 year old JR terrier last year. Reviewed on: 24th August 2022

Best without doubt

All customer service staff are polite, kind and informative. I feel confident and that's why I've been with this company 7 years Reviewed on: 24th August 2022

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