Smart Money People Logo
Share this page
Link copied

Animal Friends: Pet Insurance reviews

View other Animal Friends products
4.70
Based on 637 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025
Lisa t's avatar
Lisa t

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson
Read all reviews Write a review

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Review Animal Friends: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Animal Friends Pet Insurance reviews (637)

Excellent pet insurers.

5
From day one they have kept me informed, with hints and tips. Thankfully as yet not had a need for the online Joii pet vet., but it is knowing it is available. Am in our second year, very happy to recommend. Reviewed on: 24th August 2022
Howard Pinkus's avatar
Howard Pinkus

Competitive price Insurance

5
I have always found dealing with Animal friend's pet insurance simple and straight forward with claims being settled quickly & without fuss. The staff were compassionate when we sadly lost Floss our 17 year old JR terrier last year. Reviewed on: 24th August 2022
Rosemary Symonds's avatar
Rosemary Symonds

Best without doubt

5
All customer service staff are polite, kind and informative. I feel confident and that's why I've been with this company 7 years Reviewed on: 24th August 2022
Christine Baggaley 's avatar
Christine Baggaley

Amazing insurance company

5
This company is amazing it’s the second time I’ve insured my dogs with animal friends, they are always easy to contact if they are needed and the staff do all they can by explaining every query. A very understanding company when I lost my Bassett hound Dave it was as though they really cared! Reviewed on: 24th August 2022
Tina Lawrence's avatar
Tina Lawrence

Value, support, ethics.

5
Animal Friends offers great value for money from an ethical supplier. Their ongoing support and remote vet advice are very reassuring. Reviewed on: 24th August 2022
Patricia Wilson's avatar
Patricia Wilson

Always there to help

5
I have used the online chat twice and speak to a vet who carried out checks and to reassure what I needed to do after my dog eating sand at the beach causing him to be very poorly..I was expecting the worst fear but after taking professional advise he pulled through Reviewed on: 24th August 2022
Tracey's avatar
Tracey

Axels dad

5
Very good no problems reasonable prices no cause to complain Reviewed on: 24th August 2022
Ralph Levy's avatar
Ralph Levy

The best

5
Excellent, efficient company, always there if needed Reviewed on: 24th August 2022
Liz annetts 's avatar
Liz annetts

Excellent customer service.

5
I have had excellent customer service, the phone was answered promptly and I spoke with empathetic, helpful staff. Payment was prompt and I am very happy with the service. Reviewed on: 24th August 2022
Clare's avatar
Clare

Outstanding

5
Animal friends are outstanding. I bought pet insurance believing that I would not need to use, but to be on the safe side. My cat Odin got very ill, which ended up being heart failure. Animal friends were very helpful, at a time when you do not know if you pet is going to make it through the night and worrying about vet bills, animal friends paid within 24hrs. This gave us many options for treatment for Odin and did not have to get out to sleep with the cost of treatments. I would recommend animal friends to anyone who has a pet. Reviewed on: 24th August 2022
Deleacia's avatar
Deleacia

Review Animal Friends: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill