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Animal Friends: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.77 (637 reviews)

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4.74

Based on 637 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023

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About this product

Animal Friends Pet Insurance reviews (637)

Review of the Animal Friends, Pet Insurance:

Very impressed

I love the way joli vets works I’ve used them once as my dog had a tick and the vet had a good look at it on web cam and directed me on how to remove it I was very impressed Reviewed on: 10th September 2021

Highly recommended

Animal Friends is the best coverage and most affordable insurance for my loved ones. Reviewed on: 3rd August 2023

Great service

We’ve been with Animal Friends for about 6 years now and have had to make two claims for our cats, both times the process was quick and easy. Reviewed on: 3rd August 2023

Good Price, Excellent service

Very pleased with Animal Friends over the years. It's some time since I needed to claim, but their App is excellent, the App and newsletters are informative. Free Online/Phone Vet consultations are available; very reassuring. Reviewed on: 3rd August 2023

Simply the best

….better than all the rest!!! Really simple claims process and claims are dealt with quickly. No hesitation in recommending this pet insurance. Both of my dogs are covered by Animal Friends. Reviewed on: 3rd August 2023

Great company

Have dealt with them for years. Easy to set up and easy to claim. Reviewed on: 3rd August 2023

Trustworthy reliable and very friendly

My little man have to have an operation which was covered by my insurance. When I contacted animal friends they was very polite and friendly professional. They paid my vets bill with out any problems. I would recommend Animal Friends to any per owner. Reviewed on: 3rd August 2023

Good insurance company that also helps animal charities

Haven't had to use the company very often over the years, but any time I have, they have paid promptly, with no problems at all. Reviewed on: 3rd August 2023

Very happy

Animal Friends have been brilliant. Reviewed on: 3rd August 2023

Dog Insurance

They have always settled my claims fairly and quickly Reviewed on: 3rd August 2023

Brill insurance

Always there when you need them. Brill company Reviewed on: 3rd August 2023

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