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ASDA Money: Credit card reviews

Name: Credit card
Rating: 2.94 (107 reviews)

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2.94

Based on 107 reviews, last reviewed 11th Jun 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

41%

44%

Latest highest rating:

5

I have had a positive experience with the ASDA Money... I have had a positive experience with the ASDA Money Credit Card. The application process was straightforward, the online account management is easy t... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Probably the worst customer service I have ever expe... Probably the worst customer service I have ever experienced. Credit card had a £20 debit I did not recognise and the only transaction outstanding, no ... Read more Reviewed on: 9th June 2026

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About this product

The Asda Money credit card is designed for everyday spending.

Asda Money give you rewards and cashback on your Asda purchases when you’re a credit card customer. There’s no annual fee for an Asda Money credit card. You do need to register for an account with Asda before applying for a credit card.

Asda Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Asda Money before, you can also leave a review and share your experience.

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ASDA Money Credit card reviews (107)

Card Blocked. Customer Service Not Available

I've had my ASDA Money Credit Card for a few weeks and used it about 8 times without any problems. Last Friday the card was "DECLINED" when I attempted to pay in an ASDA store. Ive have attempted to phone ASDA Customer Services (0808 175 4600) several times. You are automatically taken through security (choose from a menu, enter card number, date of birth, 3-digit security number). Then you are told that you are being transferred to a Customer Services' Person, and the phone gets cut off. It happens every time. I then resorted to the CHAT line using the ASDA mobile app. I was told not to leave the page and an advisor would be chatting with me soon. 28 minutes later an advisor did look into my problem. My account was being reviewed by a specialist team. The advisor suggested that I wait 48 hours and then try using the card again. If not successful then get back in contact and we can escalate to our specialist team. This is not the way to run a Credit Card service, and the Customer Service is atrocious. Reviewed on: 2nd April 2024

Very poor

Very poor Customer Service team, blocks the card for no reason Reviewed on: 25th March 2024

It's the best ever, they make it so easier to...

It's the best ever, they make it so easier to access Reviewed on: 18th March 2024

Easy to apply easy App thst lets you see everything...

Easy to apply easy App thst lets you see everything aldo able yo see spends Reviewed on: 5th March 2024

Great credit card company.

Great credit card company. Increased my credit limit for Christmas shopping 2023 Reviewed on: 10th February 2024

Cancelled before activated

Approved for card, received it and went on the app to activate it and it’s cancelled. Can’t contact anyone till Monday. No idea why it’s cancelled. Reviewed on: 18th November 2023

Frustrating

Can't use it most of the time and I pay at least 50 off per month.... very strange. Reviewed on: 9th July 2023

Excellent

They review from time to time and increase credit limit while other companies didn't in my experience Reviewed on: 12th June 2023

does everything i need

My local asda is very close and this card made sense. Easy to use no complications for people like me who struggle with too much going on Reviewed on: 24th March 2023

Good

Good service customer service well Reviewed on: 10th March 2023

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