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ASDA Money: Credit Card reviews

Name: Credit Card
Rating: 3.11 (85 reviews)

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2.65

Based on 85 reviews, last reviewed 6th Nov 2024

100% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

42%

11%

40%

Latest highest rating:

5

great offer WAs just the best offer ever I couldn’t get a better offer anywhere else if I tried was an amazing experience had by my money spending habits Reviewed on: 4th September 2024

Latest lowest rating:

1

Blocking card for no reason I gave had my card a week and use this 3 times than they have blocked it.No advisors can help spoke with a floor manager he couldn't help ,I raised a ... Read more Reviewed on: 6th November 2024

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About this product

ASDA Money Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do ASDA Money customers like? Find out more about the ASDA Money Credit Card by reading our trusted Smart Money People reviews. You can also write your own ASDA Money Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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ASDA Money Credit Card reviews (85)

Blocking card for no reason

I gave had my card a week and use this 3 times than they have blocked it.No advisors can help spoke with a floor manager he couldn't help ,I raised a complaint and spoke with a complaints manager who said he couldn't help I had to wait for the specialist team to contact me. Reviewed on: 6th November 2024

great offer

WAs just the best offer ever I couldn’t get a better offer anywhere else if I tried was an amazing experience had by my money spending habits Reviewed on: 4th September 2024

Red flag, Avoid at all cost !!!

Terrible experience, suspended my account once for no reason, unreasonable charges, very saucy and unprefessional customer service advisors and the worst of all I was fed up with card as it does more damage to your credit score than good so, decided to pay off the balance and close the card but no that won’t happen as the advisor I spoke with was kinda having a bad day and decided I dint get my security password right and that was it. She was so rude and blocked my card right away feeling me I will be getting a letter to verify my account in few days. To say I was shocked and livid at the same time is an understatement. Still waiting for the letter it’s over a week now, I am so done with the card such a nightmare!!!! Reviewed on: 23rd August 2024

Nothing happpy 8 if I need go again never come back

Exchange so low costumers root if I need go back never come back Reviewed on: 23rd August 2024

Disappointing with Asda Credit Card Process

What a joke! I applied for an Asda credit card and received an email stating my application had been approved, asking me to log in and set up a direct debit. I tried several times, but it kept telling me I already had an account. After two months with no credit card, I contacted Asda to ask for an update. I was told I hadn’t set up the direct debit, and they gave me an email address to resolve the issue. It’s been five days, and they still haven’t read my email. So Asda Money, thank you but NO thanks. Reviewed on: 14th July 2024

Using this card can impact your credit rating

Not realising just how low a credit limit I had, my credit report was stained by using 37% of the 3.5k credit limit on a 1.25k balance This card is used by my wife and I through the month and all cc balances are paid off monthly.. This card has screwed my credit rating and will lye dormant from now on. Reviewed on: 3rd June 2024

Received new credit card tried to use want work has...

Received new credit card tried to use want work has gone for review awful closed account already Reviewed on: 10th May 2024

Awful and Disgusting Stay Away

Awful credit card the provider Jaja Finance are always blocking cards. They did this to me after I used the card twice. I complained to the Financial Ombudsman and they stated that they were entitled to do this which I found extraordinary. I've never had this poor treatment from any other credit card provider. A total sham steer clear! Reviewed on: 6th May 2024

Card Blocked. Customer Service Not Available

I've had my ASDA Money Credit Card for a few weeks and used it about 8 times without any problems. Last Friday the card was "DECLINED" when I attempted to pay in an ASDA store. Ive have attempted to phone ASDA Customer Services (0808 175 4600) several times. You are automatically taken through security (choose from a menu, enter card number, date of birth, 3-digit security number). Then you are told that you are being transferred to a Customer Services' Person, and the phone gets cut off. It happens every time. I then resorted to the CHAT line using the ASDA mobile app. I was told not to leave the page and an advisor would be chatting with me soon. 28 minutes later an advisor did look into my problem. My account was being reviewed by a specialist team. The advisor suggested that I wait 48 hours and then try using the card again. If not successful then get back in contact and we can escalate to our specialist team. This is not the way to run a Credit Card service, and the Customer Service is atrocious. Reviewed on: 2nd April 2024

Very poor

Very poor Customer Service team, blocks the card for no reason Reviewed on: 25th March 2024

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