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ASDA Money: Credit card reviews

Name: Credit card
Rating: 2.94 (107 reviews)

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2.94

Based on 107 reviews, last reviewed 11th Jun 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

41%

44%

Latest highest rating:

5

I have had a positive experience with the ASDA Money... I have had a positive experience with the ASDA Money Credit Card. The application process was straightforward, the online account management is easy t... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Probably the worst customer service I have ever expe... Probably the worst customer service I have ever experienced. Credit card had a £20 debit I did not recognise and the only transaction outstanding, no ... Read more Reviewed on: 9th June 2026

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About this product

The Asda Money credit card is designed for everyday spending.

Asda Money give you rewards and cashback on your Asda purchases when you’re a credit card customer. There’s no annual fee for an Asda Money credit card. You do need to register for an account with Asda before applying for a credit card.

Asda Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Asda Money before, you can also leave a review and share your experience.

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ASDA Money Credit card reviews (107)

Really good app & good rewards

Much better than the old banking aps. Reviewed on: 6th January 2023

Absolutely Awful! Avoid

Received my Asda Credit Card, downloaded the App and activated it. Used it once successfully in a store. When tried to use again, all transactions were declined. Eventually discovered my account has been put in to 'Review' (by calling many times and being on hold for an eternity). What is that all about? Put into Review for using the card?? Customer service cannot put you through to this elusive Review Team, and you simply have to wait for them to call you, no timeline given. So unprofessional and a mickey mouse organisation. I will delete my account. Reviewed on: 3rd January 2023

OK for ASDA

Have had the ASDA credit Card for a few months now. It seemed like a good idea to get a little back from spending. Its still a good idea but I have had problems with payments on the card being frequently blocked on amazon. No-one to talk to that could explain or look into the problem. I have therefore replaced the card for payments on amazon and paypal but will save the card for only purchases in ASDA. Another problem is that the card cannot be added to "Apple Pay". It means carrying the card at all times. I have had no difficulty with the app, or direct debit payments but will be watching it very carefully. In summary as long as you accept the limitations it is a way of helping a little bit with ASDA groceries, but not as a general use credit card. Reviewed on: 13th December 2022

Fake

Scam.It's all scam . People can open credit cards with your name at any time and put you in debit. Scam Reviewed on: 10th December 2022

Greedy with interest rates

Don't bother. They're the greediest, most opportunistic credit card company I've dealt with. Literally within hours of the Bank of England increasing the base rate they've hiked the interest on my card twice from 29% by 0.5 on both occasions to 30%. As if they aren't getting enough interest as it is. Reviewed on: 17th November 2022

Hopeless

Ive only just received my asda cash back card,havent been able to access the app at all,keep on reporting it,cant use it online for purchases,will attempt a call but not hopeful,if not will write in settle bill and discard card,so far a waste of time.not reliable Reviewed on: 2nd November 2022

Account review 48 hours to 30 days!!

I recently took out a Asda credit card, cleared my balance at the end of each month when the statement came in. Never late always paid weeks before the due date. Suddenly my account has gone in to review. Fair enough I thought and after a week I questioned it through live chat as still couldn’t use my card!! In which I was told the review could take from 48 hours to 30 days!!!! Tried to get answers through live chat NOTHING!! No one could answer my questions, so I’ve managed to find a phone number today! Won’t talk to as my account is in review they can tell me anything about my account as it’s in review. I’ve just lost the will to live!! AVOID AVOID AVOID!!!! Reviewed on: 24th October 2022

Frustratingly awful

As per some of the other reviews here, I'm considering an ASDA card as I shop with them every week and a bit of cashback, however small, is better than nothing. I've followed the links to "check eligibility and apply" but the website freezes after I create a 5-digit pin and the application, or eligibility check, stops there. This isn't a new thing; I've been trying for around two months, but the same brick wall exists. You'd think they'd notice really, wouldn't you? Ho hum Reviewed on: 19th October 2022

There's no one to talk to

I'm thinking about applying for the Asda credit card now that my John Lewis card is ending. I did the eligibility check and was provisionally offered an interest rate of 10 per cent more than I'm paying now and a credit limit that would barely cover one shopping trolley. The only way you can speak to Asda is through live chat on the card app but you can only get the app once you've got the card. There is no one to speak to or email. Reviewed on: 3rd October 2022

Their app is useless.

The app does not work. I've tried talking to them, and all I'm getting is talk and no action. Without a working app it's no better than a charge card. If I hear nothing more over the next few days it's off to the Ombudsman. A shame to see a respected name like Asda using such a shonky platform. Reviewed on: 27th September 2022

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