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ASDA Money: Credit card reviews

Name: Credit card
Rating: 2.98 (102 reviews)

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2.51

Based on 102 reviews, last reviewed 19th Aug 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

40%

10%

44%

Latest highest rating:

5

Dex brentnall 41 water street Northwich Cheshire cw9... Dex brentnall 41 water street Northwich Cheshire cw95hp Reviewed on: 19th August 2025

Latest lowest rating:

1

Deeply Disappointed by Asda Money’s Response to Frau... Deeply Disappointed by Asda Money’s Response to Fraud I recently became the victim of online fraud and promptly reported it to Asda Money, hoping they... Read more Reviewed on: 21st July 2025

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About this product

The Asda Money credit card is designed for everyday spending.

Asda Money give you rewards and cashback on your Asda purchases when you’re a credit card customer. There’s no annual fee for an Asda Money credit card. You do need to register for an account with Asda before applying for a credit card.

Asda Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Asda Money before, you can also leave a review and share your experience.

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ASDA Money Credit card reviews (102)

Hopeless

Ive only just received my asda cash back card,havent been able to access the app at all,keep on reporting it,cant use it online for purchases,will attempt a call but not hopeful,if not will write in settle bill and discard card,so far a waste of time.not reliable Reviewed on: 2nd November 2022

Account review 48 hours to 30 days!!

I recently took out a Asda credit card, cleared my balance at the end of each month when the statement came in. Never late always paid weeks before the due date. Suddenly my account has gone in to review. Fair enough I thought and after a week I questioned it through live chat as still couldn’t use my card!! In which I was told the review could take from 48 hours to 30 days!!!! Tried to get answers through live chat NOTHING!! No one could answer my questions, so I’ve managed to find a phone number today! Won’t talk to as my account is in review they can tell me anything about my account as it’s in review. I’ve just lost the will to live!! AVOID AVOID AVOID!!!! Reviewed on: 24th October 2022

Frustratingly awful

As per some of the other reviews here, I'm considering an ASDA card as I shop with them every week and a bit of cashback, however small, is better than nothing. I've followed the links to "check eligibility and apply" but the website freezes after I create a 5-digit pin and the application, or eligibility check, stops there. This isn't a new thing; I've been trying for around two months, but the same brick wall exists. You'd think they'd notice really, wouldn't you? Ho hum Reviewed on: 19th October 2022

There's no one to talk to

I'm thinking about applying for the Asda credit card now that my John Lewis card is ending. I did the eligibility check and was provisionally offered an interest rate of 10 per cent more than I'm paying now and a credit limit that would barely cover one shopping trolley. The only way you can speak to Asda is through live chat on the card app but you can only get the app once you've got the card. There is no one to speak to or email. Reviewed on: 3rd October 2022

Their app is useless.

The app does not work. I've tried talking to them, and all I'm getting is talk and no action. Without a working app it's no better than a charge card. If I hear nothing more over the next few days it's off to the Ombudsman. A shame to see a respected name like Asda using such a shonky platform. Reviewed on: 27th September 2022

The card app keeps crashing

JAJA needs to do something about their app it keeps crashing, beginning to ask myself is one per cent worth the problems. Reviewed on: 10th September 2022

Great

So pleased to be part of it onwards and upwards asda my favorite place so it works for me ... Reviewed on: 23rd August 2022

Very good very excited to be a part of it

My experience was well worth the wait Reviewed on: 18th June 2022

Asda

I would recommend asda any time to anyone e amazing thank you Reviewed on: 6th February 2022

Amazing

Amazing everything delt with properly :) Reviewed on: 10th March 2021

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