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Aviva: Life Insurance reviews

3.93
Based on 105 reviews, last reviewed 18th Mar 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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25%
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10%

Latest highest rating:

4

Good overall, great communication Good overall, great communication Reviewed on: 25th September 2024
Tim B's avatar
Tim B

Latest lowest rating:

1

Aviva just won’t pay my combined life and critical l... Aviva just won’t pay my combined life and critical life insurance to pay of my mortgage as I and 4 months in to what my cancer doctors have told me wi... Read more Reviewed on: 18th March 2025
Akin 's avatar
Akin

About this product

Do you want to find out what life as a Aviva life insurance customer is like? Now you can! Read Aviva life insurance reviews at Smart Money People to find out what other policy holders have to say.

Aviva Life Insurance reviews (105)

Review of the Aviva, Life Insurance:

How being responsable got me some money to treat my family

5
I signed up for a life insurance with Aviva since I am a new mum and need to think about the future of my family. After I made a few payment, I got a 75GBP Amazon voucher. That was a win/win situation. #MaxYourMoney Reviewed on: 20th March 2017

Cover

5
Peace of mind knowing that if something happened to me my wife will be ok Reviewed on: 14th July 2023

Scamer shitt Aviva

1
AVOIDDDDDDD!!!! OMBUDSMAN I need your real support please I am disgusted by the humiliation I was able to receive from these Well different companies the first aviva insurance the second DEVITT INSURANCE and the third Markerstudy. Britain is a country of corrupt people, a country of drug addicts, a country where people don't care about anything! Than to take your money without getting involved. They humiliate you on your money, wipe us from the earth, mentally wherever they can, people make fun of us. OMBUDSMAN I respectfully request you, at least I have hope if you are and are part of the Ombudsman of Great Britain, at least in you we have the hope to bring things to light, even if there are possibly the three companies named above and you have you can use the power and fine for these abuses, which must be stopped!!! Let us the people no longer suffer from abuses and greed for money!!! Thank you very much. Good evening. My name is Faramita Gheorghe, I was born on in Romania. I came to the UK on 2nd November 2018 and legally live at WROTHAM ROAD, GRAVESEND KENT . I am a construction worker in the UK on heavy machinery. I bought from A2 Motorcycles 50 Singlewell Rd Gravesend DA11 7PW I bought a brand new Yamada Delight red 125cc scooter with the scooter was bought in 3 installments the first time was 2000 then 400 and then 600 pounds. The actual total amount of the shake is £2900. on March 21, 2022, I entered into a comprehensive insurance policy with Devitt Insurance Services North House, St Edwards Way, Romford RM1 3PP, phone 0344 225 1349. My insurance per month was £46.28. On June 20, 2022 at 6:46 am, I had an accident with a driver not giving priority, I tried to avoid him and he hit me on the ground, damaging my scooter. The driver's name is Stelian Mărginean Who is insured by Aviva. I had a chat with someone called Heather Stokes • [email protected], Heather Stokes Third party Claims Handler|Aviva Motor Claims UKGI T: +44 (0) 345 302 8398 [email protected] | www.aviva.com in which I reported £3000 to my insurance as I started to invest money in the quality of the scooter. Heather Stokes from June 20, 2022 to date February 17, 2023 lied vehemently When she would pay and in reality she paid absolutely nothing and they took the blame and responsibility when they would pay for the scooter and in reality absolutely nothing happened. with another negotiation company 4TH DIMENSION they tried to give me a valuation of £2,470 of course I refused it. What is the reason why I refused the amount? My scooter had 836 miles or so on the used board. My scooter was new, give me all the money from the scooter and what I invested. Markerstudy who is my insurance broker I have had numerous calls with you guys and they stated that Aviva insurance blocked the money on my scooter the sum of 3000 pounds. Broker Markerstudy was overcome to pay my money from the scooter because aviva intentionally blocked my money from the scooter again to humiliate me. insurance at Viva sent me two circles twice totaling £1482 which was returned by Special Delivery and signature. Markerstudy broker If I noticed they are over the top and being lied to over the phone and not getting involved by putting pressure on Aviva insurance for 8 months has done absolutely nothing I have asked them to quit as they are incompetent or corrupt to give them i say so!!! Broker Markerstudy sent me two CECs for £75 compensation and I told them my life is not for sale, I am not for sale, after all the mental and physical suffering I have had from the insurance. First of all, they knocked me to the ground and humiliated me, they wiped my insurance with me like a cloth on the floor as one wipes the toilet, with which I signed the Devitt Insurance police and I called them and they are only interested in the money without working in front of the customers. When it comes to money, he takes it in seconds! When it comes to giving or getting involved in any work, they are out of touch with reality! Reviewed on: 19th February 2023

Hi

5
Very helpful very nice talking on the phone and explain everything very clearly very professional and felt welcoming I have made the rite choice Reviewed on: 22nd November 2022

Shitt company Aviva insurence AVOID

1
The most miserable Aviva insurance avoid it completely, completely avoid the biggest incompetents and ordinary jerks, avoid dealing with them, they actually humiliate you when it comes to the claim. They are the biggest bastards on this earth!!! I call your Aviva insurance number and you don't even bother to answer. Markerstudy emailed you countless times, called you countless times and you don't answer. I have never met insensitive and stupid people like you in my life. God forbid we'll see you in court. Fuck you bastards and idiots. I'm going to give you a really strong review so people avoid you!!! Reviewed on: 19th October 2022

Shitt company Aviva insurence AVOID AVOID AVOID!

1
The most miserable Aviva insurance avoid it completely, completely avoid the biggest incompetents and ordinary jerks, avoid dealing with them, they actually humiliate you when it comes to the claim. They are the biggest bastards on this earth!!! I call your Aviva insurance number and you don't even bother to answer. Markerstudy emailed you countless times, called you countless times and you don't answer. I have never met insensitive and stupid people like you in my life. God forbid we'll see you in court. Fuck you bastards and idiots. I'm going to give you a really strong review so people will invite you!!! Reviewed on: 19th October 2022

LIARS AND SCAMMERS

1
High premium life insurance because smoker. After 1 year non smoking want to change for a cheaper one. the agent said, they just now changed their policy, maybe you can get after 3 to 5 years non smoking. Find out on the Web, The changes was in 2013 ( I made mine in 2020), So a big money throw out window. SHAME. AVOID. LIARS AND SCAMMERS Reviewed on: 4th September 2022

Expensive for what it is worth

3
I feel that they ask for a lot More than what you’d be claiming should there be a death. Reviewed on: 13th August 2022

Been with Aviva for 20 years

5
Great service, reputable and good value Reviewed on: 12th August 2022

good

5
Customer Service is good and easy Reviewed on: 28th February 2022

Excellent staff

5
Always there to help Very satisfied with the help I've received setting up my life cover Reviewed on: 15th October 2021

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