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Aviva: Life Insurance reviews

4.13
Based on 103 reviews, last reviewed 25th Sep 2024
29% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
25%
See only 3 star reviews
7%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

4

Good overall, great communication Good overall, great communication Reviewed on: 25th September 2024
Tim B's avatar
Tim B

Latest lowest rating:

1

had wwhat i thought was a whole life policy been pay... had wwhat i thought was a whole life policy been paying for years not missed payments then discovered it ends in 9 years and i wont get a penny if sti... Read more Reviewed on: 2nd September 2024
rh 's avatar
rh

About this product

Do you want to find out what life as a Aviva life insurance customer is like? Now you can! Read Aviva life insurance reviews at Smart Money People to find out what other policy holders have to say.

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Aviva Life Insurance reviews (103)

Easy as ABC

5
I got in touch with Avivia, explained what cover we were looking for, and our cover was in place within 20 minutes :-) Okay so nothing has happened to us since we took it out, but at least we have the cover and assurance Reviewed on: 11th September 2016

Great service and at a competative price.

4
Easy to apply for and comes out top on comparable quotes. Reviewed on: 7th September 2016

Aviva scores with good life insurance

4
This is a long -term policy and it is worth remebering for people with families they will need this.It is good value and Aviva offers good customer service. I hope you will not know about the ease of making a claim because I will be with the Grim Reaper! Reviewed on: 30th August 2016

OK

4
Not bad, no problems. They gave me a fair online quote, which was straightforward to accept. Reviewed on: 6th August 2016

Easy, Fast simple language

4
Aviva not only make it easy to purchase insurance, they also do so in a friendly, easy to understand manner. I also reccommend Aviva for their commitment to community and charity work. Reviewed on: 1st August 2016

Great Service, Great Price

4
Great service, easy and value for money. Highly recommend Reviewed on: 1st August 2016

Helpful

5
Staff on the telephone, were always courteous and patient. They answered every question I had and explained everything fully. Reviewed on: 1st August 2016

all in one place

5
I phoned aviva to ask some questions about collating all my policies on my online account. They did what I asked and answered all my questions in a friendly manner Reviewed on: 8th May 2016

Wonderful team and great cover

5
I have had life insurance with Aviva for several years now. Their customer service is impeccable - I recently moved house and lost my insurance details, so I contacted them through their website with very few specific details for the account, in the hope that they could amend my address for me, but worrying that they wouldn't be able to find my account as I didn't have the details apart from my personal ones. I got a phone call soon after to say that they had located my account, confirmed a few personal details to confirm my identity and made sure the account details were up to date and that my policy details were posted to me. Excellent service! Reviewed on: 9th August 2015

excellent service live insurance

5
life insurance was bought because of a lovley person on the other end of the phone who gave me all the information needed and compared prices and gve me the best possible price Reviewed on: 25th March 2015

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