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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.98 (302 reviews)

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3.86

Based on 302 reviews, last reviewed 8th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

Cannot trust anymore I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN number. Tried to order ne... Read more Reviewed on: 8th February 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (302)

Review of the Barclaycard, Platinum Credit Card:

Good customer service, confusing rates

Very helpful when calling for help. Interest rates can be unclear with various offers Reviewed on: 3rd June 2017

Dispute resolved

An unauthorised 3rd party charged my credit card by £70. I raised this with Barclaycard and they sorted it straight away. The service was second to none. Reviewed on: 9th March 2023

Good credit card

Works as expected, good service and good offers! Reviewed on: 9th March 2023

J.H.

I have been using Barclays platinum card home and abroad sometimes . It help my needs. Being a customer for 14 years this bank really help me a lot from my financial needs. Reviewed on: 9th March 2023

Good rates and extras

I have used Barclays credit card for several years now at home and abroad and always found it served my needs well. I always keep an eye out for offers and extras that are offered and very worthwhile. Reviewed on: 1st March 2023

Thieves

Worst customer service. Killed me and closed account twice. Wouldn’t allow me to pay for a year and now won’t freeze interest Reviewed on: 22nd February 2023

Great app and fast set up

Really happy with my experience with Barclaycard. The set up for the card was quick and easy. Any queries I had were easily resolved by the customer service team and they were very polite. The app is easy to use and has a lovely layout. Reviewed on: 20th February 2023

Treat you like a fool

Keep you waiting on phone for 25 minutes then as you start chatting they hang up on you .3 x this has happened now. Also on another review site it says they sent email to confirm Identity before posting review, they do not , my negative review was not published , has this happened to anyone else I wonder ? Reviewed on: 2nd February 2023

Good if you do not mind chasing them up all the time

Good rates and offers however customer service leaves lots to be desired. Reviewed on: 1st February 2023

Pathetic service

Avoid dealing with these Muppets at all costs.. Reviewed on: 24th January 2023

Good for what I needed

0% interest for 22 months and the help is really needed. It was a great deal for right now for a little extra help Reviewed on: 15th January 2023

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