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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.97 (307 reviews)

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3.85

Based on 307 reviews, last reviewed 5th Apr 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

5

Great offer, smooth approval process Great offer for interest-free balance transfer for 32 months. Smooth application process. Good communication on approval. While it's early days in my ... Read more Reviewed on: 26th February 2025

Latest lowest rating:

2

Not a user friendly app The app often freezes and is very clunky to use , it’s not user friendly at all. I often had issues with making a payment towards the card as transact... Read more Reviewed on: 5th April 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Barclaycard Platinum Credit Card reviews (307)

Great app and fast set up

Really happy with my experience with Barclaycard. The set up for the card was quick and easy. Any queries I had were easily resolved by the customer service team and they were very polite. The app is easy to use and has a lovely layout. Reviewed on: 20th February 2023

Treat you like a fool

Keep you waiting on phone for 25 minutes then as you start chatting they hang up on you .3 x this has happened now. Also on another review site it says they sent email to confirm Identity before posting review, they do not , my negative review was not published , has this happened to anyone else I wonder ? Reviewed on: 2nd February 2023

Good if you do not mind chasing them up all the time

Good rates and offers however customer service leaves lots to be desired. Reviewed on: 1st February 2023

Pathetic service

Avoid dealing with these Muppets at all costs.. Reviewed on: 24th January 2023

Good for what I needed

0% interest for 22 months and the help is really needed. It was a great deal for right now for a little extra help Reviewed on: 15th January 2023

amazing conditions

super low interest rates and normal monthly payments. I am very happy that I deleted them. I would work with them in the future. I would recommend them. everything is more than easy, fast and normal prices. I'm happy. Reviewed on: 13th January 2023

Easy

Easy to use - excellent app - value for money - excellent customer service Reviewed on: 11th January 2023

Excellent in every way

Really great credit card. Excellent offers and so easy and quick to arrange everything myself online. I’m so pleased with it that my husband has also just got one. Reviewed on: 10th January 2023

Forced account closure with two weeks notice for a 30 year long customer!

So after holding a Barclaycard Platinum card for almost 30 years they gave me two weeks notice, by text, my account was being closed because I don't use it and there is no appeal process. They are quick enough to spam me with marketing c*ap for balance transfers but can't pick up the phone or email me to ask about my account status and how not using the card would result in account closure. I spent 40K yhis year on my Tesco bank account, and similar amounts in previous years that I could have easily swapped to them but I guess that is too late now. I will also be encouriging family & friends to ditch their Barclaycard and use the credit card services of another provider Reviewed on: 14th December 2022

Terrible service

Terrible card, terrible service, terrible limit, terrible practice, as you can guess – not a very good experience with this card. The worst one I have used so far… Reviewed on: 13th October 2022

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